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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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vivek kumar
assistant vice president, HDFC Bank
Excellent Content and Mentoring Significantly Enhanced Learning
“The content and mentoring were excellent, contributing significantly to my learning experience.”
Lean Six Sigma Green Belt
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Rambotla Santoshi Sudha Devi
Masters Student, USA Industrial Engineering
Dynamic training with group case studies
“The training was very dynamic, with group case studies and problem-solving in class.I even liked the instructor’s way of teaching, meeting people and knowing ideas from a diverse population.”
Lean Six Sigma Green Belt
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Pramod Kumar
Assistant Manager, Hella India lighting Limited
Simple and Easy-to-Understand Course Material and Training
“The course material and way of training were simple and easy to understand.”
Lean Six Sigma Green Belt
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Dipti Bhawsar
Project Leader, Here Technologies
Insightful Structured Approach with Interactive Examples for GB Projects
“The structured approach to learning about Green Belt projects was insightful, and the interaction during examples was especially helpful in understanding how to apply this knowledge to our projects.”
Lean Six Sigma Green Belt
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Ganesh Shete
Quality Engineer, Vertiv Energy Private Limited
Excellent content; well-paced skilled trainer
“Excellent content and the training was very well paced. Very knowledgeable, confident and highly skilled trainer. Thank you so much Benchmark!”
Lean Six Sigma Green Belt
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Sudharsan D
Dy Manager, V-Guard Industries Limited
Effective examples and excellent logistical arrangements
“The course effectively used measure examples, defined criteria, and explained data distribution and analysis, which were all accompanied by excellent logistical arrangements.”
Lean Six Sigma Green Belt
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Meeth Shirodkar
Project Leader, Here Technologies
Well-Explained Six Sigma Content
“The content of the training was well explained, providing me with an understanding of the six sigma concept and its implications for bringing about improvement.”
Lean Six Sigma Green Belt
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DEBASHIS MONDAL
Manager, Vikram Solar
Exceptional course presentation and training methods
“The presentation of the course content was exceptional, and the training methods used set this program apart from others I have attended.”
Lean Six Sigma Green Belt