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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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R THIRUMALAIKUMAR
MANAGER, Sujan Cooper Standard AVS Private Limited
Practical Sessions Clarified Complex Topics Effectively
“The practical sessions provided were filled with excellent examples that clarified complex topics, greatly enhancing my learning experience.”
Lean Six Sigma Green Belt
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Sunil Krishna Das
Sr. GM, EnerSys India Batteries Private Limited
Comprehensive and Relatable Topics Sparked Company Improvements
“The diversity of topics covered and the way they were presented made the learning process comprehensive and very relatable, sparking major improvements in our company’s operations.”
Lean Six Sigma Green Belt
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Samyuktha RM
Quality specialist, Sutherland
Effective Training with Live Examples and Engaging Instructor
“The training was made highly effective through the use of live examples, showcasing the instructor’s commendable level of engagement and expertise.”
Lean Six Sigma Green Belt
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Aravind Kurnool
Sr. Scientist (Sr. Manager), Excelra Knowledge Solutions
Clear Explanations and Practical Use of Statistical Tools Highlighted
“The practical use of statistical tools was a highlight of the training. The explanations were clear, and the examples were very relevant.”
Lean Six Sigma Black Belt
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Sajjad Ahmed S
Senior Technical Accountant, Swiss Re India Private Limited
Interesting Analyze Phase; Excellent Time Management
“The analyze phase was particularly interesting. The time management and content of the course material were excellent.”
Lean Six Sigma Black Belt
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Dwaipayan Sengupta
Senior Manager, Exide Life Insurance Company Limited
Variety of Six Sigma Tools and Techniques Beneficial for Professional Development
“The array of different Six Sigma tools and techniques shared was highly beneficial for my professional development.”
Lean Six Sigma Green Belt
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Arun P Sasi
Student, T A Pai Management Institute
Exceptional Learning Experience Due to Clarity, Pace, and Instructor Expertise
“The content clarity, pace, and the instructor’s expertise made the learning experience exceptional.”
Lean Six Sigma Green Belt
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Prema Chaudhari
Senior Quality Analyst, EY
Effective Course Delivery and Examples Made Complex Topics Easier
“The course delivery method and examples used were very effective. They made complex topics easier to grasp.”
Lean Six Sigma Black Belt