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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Nidhi Mohandas
Student, Amrita School of Business
Effective Methods Focus on Problem-Solving Approach
“The instructional methods were outstanding, simplifying complex concepts to a level that was easily understandable, reflecting on the importance of how problems are solved rather than just the solution.”
Lean Six Sigma Green Belt
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SAURABH SHRIVASTAVA
SENIOR MANAGER, MILKBASKET
Practical Techniques Useful for Real-Life Applications
“The various techniques covered were practical and useful for real-life applications.”
Lean Six Sigma Green Belt
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Radhakrishnan Annamalai
Vice President, Annexmed Private Limited
Course Material: Concise, Effective Concept Application
“The course material was concise and to the point, making it easy for me to grasp essential concepts and apply them effectively.”
Lean Six Sigma Green Belt
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Flora George
Process Governance Analyst, ANZ Limited
Exceptional Training: High-Quality Instruction Appreciated.
“The training was exceptionally organized, and the instructor’s approach and delivery set a high benchmark for training quality, which I greatly appreciated.”
Lean Six Sigma Green Belt
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Pralhad Girish Walkade
Lead QA Engineer, Approcool Aercon Private Limited
Excellent Training Enhances Future Skills
“Training was Excellent. Learning new methodology, new technique and quality tools. This will definitely help in future.”
Lean Six Sigma Green Belt
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Yash Vardhan Khandelwal
Director, My Branding Station
Trainer’s Outstanding Explanations with Great Examples
“The explanations by the trainer were outstanding. There were great examples for every topic”
Lean Six Sigma Green Belt
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Akshai Sunil
Student, Amrita School of Business
Six Sigma Course: Learning from Expert Professionals.
“The course offered an excellent platform to learn Six Sigma from top-notch industry professionals.”
Lean Six Sigma Green Belt
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Deenathayalan A
Sr. Manager, Aster Medcity
Six Sigma Training Boosts Understanding and Implementation
“To enhance process excellence and customer satisfaction in my functional area, the way the Six Sigma concept was taught made it understandable for all. The course’s efficiency and the faculty’s expertise have empowered my team and me to confidently understand and implement the teachings.”
Lean Six Sigma Green Belt