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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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ADARSH K N
Technical Consultant, Hewlett Packard
Detailed Material Enhanced Six Sigma Understanding
“The detailed course material coupled with practical example sets enhanced my understanding of various Six Sigma methodologies.”
Lean Six Sigma Green Belt
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Kartikey Srivastava
WNS Global Services
Interesting, worth-investing training with clear explanations
“It was a good session and the trainer explained the concepts very well and the entire training was very interesting, worth investing the time.”
Lean Six Sigma Green Belt
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Sneha Nagaraju
Manager, HSBC
Good Session; Trainer Explained Concepts Well
“It was a good session and our trainer explained the concepts quite well and the classes though was over a weekend, it never got boring.”
Lean Six Sigma Green Belt
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Shruti Athalye
Group Manager – Quality, WNS Global Services
Fun and clear Green Belt certification training
“The globally recognized Green Belt Certification training was rendered fun and easy to understand thanks to the trainer’s effective use of scenarios, Minitab practice, and hypothesis testing. The course content was clear, self-explanatory, and useful for real-world application, affirming my decision to enroll.”
Lean Six Sigma Green Belt
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Vikas Tyagi
Service Delivery Manager, Huawei Technologies
Detailed DMAIC Explanation with LSSGB Tools
“The DMAIC methodology was explained in great detail, with each phase thoroughly covered using LSSGB tools and techniques, making it a highly enriching experience.”
Lean Six Sigma Green Belt
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Gururaj Savanth
Manager IT, IBM
Parag’s Methods Satisfied Learning Needs
“Parag’s training methods and deep subject knowledge were exceptionally well-delivered, thoroughly satisfying my learning needs.”
Lean Six Sigma Green Belt
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Vivek Kumar Mishra
TPM Co ordinator, Yash Pakka Limited
Great Opportunity; Excellent Trainer
“This is really a great opportunity and experience. Trainer is very good.”
Lean Six Sigma Green Belt
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VASUNDHARA GNANASEKAR
SENIOR OPERTATIONS PROFESSIONAL, IBM
Trainer’s Knowledge and Passion Impactful
“The trainer displayed deep knowledge and a passion for teaching, which made the sessions very impactful.”
Lean Six Sigma Green Belt