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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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BODDU MANOHAR
Assistant Manager, State Bank of India
Best Lectures by Mr. Srinivasan in Any Six Sigma Class
“Offers the best lectures by Mr. Srinivasan, the finest I’ve encountered in any Six Sigma class.”
Lean Six Sigma Green Belt
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L.Ajit Kumar Das
Asst. Quality Engg., Steelcase Asia Pacific Holding India Private Limited
Live Examples Provided Practical Perspective on Tools
“The live examples shared by the instructor were invaluable, giving me a practical perspective on the Six Sigma tools and techniques.”
Lean Six Sigma Green Belt
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Rohan Mehta
Project Manager, eClinical Works
Very Good Session Learned New Things for Career Growth
“It was very good session, Got to learn new things which can actually help me in my career growth and to improve my skill set. Thank you Benchmark.”
Lean Six Sigma Black Belt
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Diana Vinish John
Strides Shasun Limited
Invaluable Practical Experience Bridged Theory and Practice
“The practical theoretical experience offered was invaluable, effectively bridging theory with real-world application.”
Lean Six Sigma Green Belt
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Dhaval Shashikant Trivedi
Manager, Edelweiss Financial Services
Daily Activity Examples Aided Concept Understanding
“The examples related to daily activities helped in better understanding the concepts. The faculty’s approach to addressing issues and emphasizing important points was commendable.”
Lean Six Sigma Black Belt
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R THIRUMALAIKUMAR
MANAGER, Sujan Cooper Standard AVS Private Limited
Practical Sessions Clarified Complex Topics Effectively
“The practical sessions provided were filled with excellent examples that clarified complex topics, greatly enhancing my learning experience.”
Lean Six Sigma Green Belt
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Sunil Krishna Das
Sr. GM, EnerSys India Batteries Private Limited
Comprehensive and Relatable Topics Sparked Company Improvements
“The diversity of topics covered and the way they were presented made the learning process comprehensive and very relatable, sparking major improvements in our company’s operations.”
Lean Six Sigma Green Belt
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Samyuktha RM
Quality specialist, Sutherland
Effective Training with Live Examples and Engaging Instructor
“The training was made highly effective through the use of live examples, showcasing the instructor’s commendable level of engagement and expertise.”
Lean Six Sigma Green Belt