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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Joshua John
General Manager, SPI Cinemas Private Limited
Real-Life Examples Aided Comprehension of Concepts
“The real-life examples used in the course were enlightening, aiding in the comprehension of complex Lean Six Sigma concepts. The interactive nature of the sessions made the learning process highly effective and enjoyable.”
Lean Six Sigma Green Belt
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Krati Sharma
Student, SPJIMR
Benchmark Sculpted Visionary Leadership and Problem-Solving Skills
“Benchmark Six Sigma has sculpted a visionary leader in me, arming me with the techniques to devise solutions for complex business challenges.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Swapnila Surves
Product Development Manager, DUFIL
Amazing Session Improved Business Statistics Vision and Personal Growth
“Amazing session! This will surely improve my vision in business statistics and personal growth!”
Lean Six Sigma Green Belt
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Harsha Nair
Quality Assurance Analyst, DXC Technologies
Informative Workshop Enhanced Understanding of Lean Six Sigma
“The workshop was informative and helped me understand the concept of Lean Six Sigma better.”
Lean Six Sigma Green Belt
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G.Stephen Vincent
Prof., St. Joseph College
Program Conducted Was Interesting, Informative, and Useful
“The way the program is conducted is quite intersting, more informative and more useful.”
Lean Six Sigma Green Belt
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Vineeth Reddy Bijjam Venkata
Team Leader, E V Group
Basics of Concepts Consistently Highlighted
“I appreciated the basics of the concepts which were consistently highlighted, enhancing my foundational knowledge.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Puneet Shekhar Nayak
Manager- Operational Excellence, Standard Chartered GBS
Motivating Interaction Enhanced Course Experience
“The level of interaction during the course was motivating and made the experience more enriching.”
Lean Six Sigma Green Belt
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Gurmukh Singh
Sr. Analyst, eClerx
Great Session; Topics Well Covered and Doubts Cleared
“Great session. All the topics were well covered and all doubts were cleared when presented to the trainer.”
Lean Six Sigma Green Belt




