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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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PORSELVAN R
Operations Manager, KONE Elevator
Clear Explanations Made Foundations Accessible
“If you come with zero percent knowledge about Six Sigma, you can still gain immensely. Concepts were clearly explained with practical examples, making the foundational ideas very accessible.”
Lean Six Sigma Green Belt
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Kaushik De
Vice President, Kotak Mahindra
Transformative Learning with Logical Analysis
“Learning to logically analyze problems and find profitable solutions has been transformative. The course’s narrative, packed with exercises and examples, was key to this clarity.”
Lean Six Sigma Green Belt
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Madhura Phadnis
Sr. Process Consultant, L&T Infotech
Course Well Managed by Parag
“The course was very well managed by Parag.”
Lean Six Sigma Green Belt
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Vikram Gunnoo
Lafarge India Private Limited
Interesting Session with Applicable Statistical Tools
“This interesting session where we learned about statistical tools applicable to daily work showed me that this institute provides quality training.”
Lean Six Sigma Green Belt
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Amrapali Rite
Sr. Operations Consultant, Allscripts
Exceptional Training with Detailed Instruction.
“The training was really helpful and as expected. Instructor explained the concepts in detail with examples. One of the best training I have ever attended.”
Lean Six Sigma Green Belt
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Vartika Srivastava
Quality Analyst, Lenskart
Practical Focus Simplified Real-World Problem Solving
“I valued the practical focus of the course, which made it easier to recognize and solve real-world business or product-related problems.”
Lean Six Sigma Green Belt
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Emmanuel Stevan
Quality Analyst, Allscripts / Veradigm
Well-Executed Six Sigma BB Training Session
“Training was great in terms of theory as well as practice. Trainers are very knowledgeable full of humour and examples. Worth spending time with the trainer learning Six Sigma BB as he had all possible answers to questions asked by the team. Handled the entire training in a disciplined manner. Good Job done.”
Lean Six Sigma Green Belt
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Ketan Singh
Team Leader, Almarai Company
Course Integration: Exercises Enhanced Problem Understanding
“The course was perfectly integrated with exercises, which helped me grasp the problems more effectively.”
Lean Six Sigma Green Belt