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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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K.Venkatraman
IIPM Chennai
Realized True Value of Six Sigma
“Only after going through Benchmark Six Sigma course one can realize the true value of Six Sigma process.”
Lean Six Sigma Green Belt
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Sunil M.S.
IIT Roorkee
Peer Learning Made Program Exceptional
“Peer to Peer learning made the entire program one of the best training programs I have ever attended.”
Lean Six Sigma Green Belt
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Carrinho Group
Training Session Met Expectations
The training was engaging and informative, providing valuable insights and practical knowledge. The content was well-structured, and the delivery was clear and effective. It contributed positively to enhancing skills and understanding of the subject matter.
DFSS Green Belt
Lean Six Sigma Green Belt -
Manu Syriac M
Manager, iMEDGlobal
Depth of Knowledge Enriched Learning Experience
“I was impressed with the depth of knowledge conveyed on the subject, which enriched my learning experience.”
Lean Six Sigma Green Belt
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Anubhav
Student, IMS
Effective Mix of Theory and Statistics
“The balanced mix of theory and statistics calculation was highly effective.”
Lean Six Sigma Green Belt
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Ishita Bhalla
Student, IMS
Management Techniques Reduced Process Errors
“I learned valuable management and problem-solving techniques that are crucial for reducing errors in processes. The instructor’s clear and engaging narrative makes complex concepts easy to understand.”
Lean Six Sigma Green Belt
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PRIYA SAXENA
Student, IMS
Excellent Teaching Made Sessions Informative
“The way of teaching was excellent, making the sessions very informative.”
Lean Six Sigma Green Belt
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Shruti Mishra
Student, IMS
Outstanding Analysis and Problem Solving
“VA/NVA analysis was a crucial part of the content, and the problem-solving techniques taught were outstanding.”
Lean Six Sigma Green Belt