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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Varun Ramakrishna N
Associate, WNS Global Services
Interactive, dynamic, and enjoyable learning process
“The interactive delivery of content, including team-building and knowledge-sharing activities, made the learning process dynamic and enjoyable.”
Lean Six Sigma Green Belt
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Pallavi Bhale
WTW Global Delivery and Solutions India Private Limited
Informative delivery with helpful examples
“The trainer’s delivery was highly informative, incorporating very good examples that helped solidify my understanding of the course material.”
Lean Six Sigma Green Belt
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Anshuman Sarkar
Manager, Xplore-Tech Services Pvt.Limited
Clear and Helpful Guidance
“I had a good learning experience under the trainer’s guidance. The course material was clear and very helpful.”
Lean Six Sigma Green Belt
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SHAKTINATH BHAGAT
BSL, Yes Bank Limited
Systematic Course Covered Content Thoroughly
“I was impressed by how systematic the course was, covering all content thoroughly and cohesively.”
Lean Six Sigma Green Belt
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Romesh Pillay
Manager – 3PL / Imports, Zafco India Private Limited
Good Experience with Course and Instructor
“Good experience with respect to course and instructor.”
Lean Six Sigma Green Belt
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Palash Pandey
Engg., Idemia
Extensive Study Material with Practice Sessions
“The study material was extensive and very informative, complemented by numerous practice sessions that deepened my understanding of Lean and Six Sigma methodologies.”
Lean Six Sigma Green Belt
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Aditya Swaroop Harneja
Student, IIFT
Course Structure and Implementation Beneficial
“I found this course to be extremely interactive and engaging. The sessions were well-structured, and the quizzes helped keep us involved and motivated. I highly recommend this course to anyone looking for a fun and interactive way to learn Six Sigma. Go for it!”
Lean Six Sigma Green Belt
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Navin Kumar Prasannam
Student, IIFT
Interactive Course Made Learning Memorable
“The course is a must, not only for students interested in a career in an operations field but for every professional. It was informative and exciting. It gives a good perspective to inculcate methods to improve any form of work in any organization.”
Lean Six Sigma Green Belt