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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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M. Sudharson
Student-MBA, Periyar University
Systematic Faculty Approach Enabled Effective Learning
“I really enjoyed the class. Even without any work experience, I was able to learn the process in a very good manner.It was only because of the systematic approach by faculty.”
Lean Six Sigma Green Belt
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Mahaveer Kumar Kochar
Process Consultant, Bootnxt
Case Studies Provided Greatest Benefits
“I have protected the Greatest Benefits from this course with case studies being used. I express my sincere thanks for providing such knowledgeable and focused training. The impact on my personal and professional life has been significant.”
Lean Six Sigma Green Belt
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MUHAMED ABUBAKER ASHIF
Reliability Engineer, PETRONAS
Real-Life Examples Made Course Interesting
“Course content and bringing practicality with real-life business problem examples made it interesting.”
Lean Six Sigma Green Belt
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Sachin Narkhede
Manager, British Telecom
All Topics Covered with Good Examples
“I liked that all topics were covered with good examples.”
Lean Six Sigma Green Belt
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SATISH BHOSALE
NATIONAL HEAD WAREHOUSING & SUPPLY CHAIN, Pittie Group
Detailed Delivery Fostered Interactive Learning
“I admired the detailed delivery and strategic distribution of topics, which fostered a competitive and interactive learning environment. The course’s unique structure was also very appealing.”
Lean Six Sigma Green Belt
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Zeeba Dekhani
QA/Trainer, C3i Healthcare Connections
Facilitator Provided Excellent Content
“The facilitator provided excellent content, making the subject matter very relatable and understandable.”
Lean Six Sigma Green Belt
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S.Subramanian
Deputy manager, Poclain hydraulics
Understanding Six Sigma Tools and Minitab Skills
“Understanding Six Sigma tools, especially Minitab, equipped me with the necessary skills to successfully carry out Six Sigma projects in my current role.”
Lean Six Sigma Green Belt
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Sudhakar Pandiyan
General Manager, Caplin Point Laboratories
Expert Trainer Facilitated Basic Six Sigma Understanding
“Understanding the basic concepts of Six Sigma was facilitated by comprehensive course content and an expert trainer, laying a solid foundation for future process improvements.”
Lean Six Sigma Green Belt