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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Dakshina Murthy Panyam
Assistnat Manager, DST Worldwide Services
Trainer’s Analytical Skills Appreciated
“Trainer Kidambi’s analytical and logical skills, along with relevant examples, were very much appreciated. His extensive knowledge in statistics was evident throughout the course.”
Lean Six Sigma Green Belt
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Vipin Bhaskaran
Manager HR, Software AG
In-Depth Exploration Enhanced Understanding of Six Sigma
“I appreciated the in-depth exploration of Six Sigma concepts, which enhanced my understanding significantly.”
Lean Six Sigma Green Belt
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Amartya Biswas
Deputy Manager, State Street
Practical Examples Cited Were Very Helpful
“The practical examples cited by the instructor were very helpful. They provided a clear understanding of how to apply the concepts.”
Lean Six Sigma Black Belt
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MITHUN SHETTY
SENIOR QUALITY ANALYST, eClerx
Teaching Methodology and Topics Covered Were Well Chosen
“The teaching methodology and the topics covered were very well chosen. The trainer’s method of instruction was clear and engaging.”
Lean Six Sigma Black Belt
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Anil Kumar Biswal
Sr.Quality Engineer, Sterling Fabory Ind Private Limited
Innovative New Approaches Provided Fresh Perspectives
“New approaches introduced in the course were innovative and provided fresh perspectives on problem-solving.”
Lean Six Sigma Green Belt
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Vrinda Damani
Process Manager, eClerx
Very Intuitive Training with Amazing Examples
“Very intuitive training with amazing examples.”
Lean Six Sigma Green Belt
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Shankarnath Yadav
Quality Engineer, Stulz India Private Limited
Good Teaching Method Employed by Instructor
“The way of teaching was good.”
Lean Six Sigma Green Belt
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Ankur Mahendrabhai Patel
Manager, Sun Pharma
Great Training with Easy Understanding of Theory and Practice
“It was a great training, both theory and practical implementation was made very easy to understand.”
Lean Six Sigma Green Belt