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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Anshul Goyal
DGM Finance, Indus Towers
Beneficial Focus on DMAIC for Work Application
“The specific focus on DMAIC in the course was extremely beneficial, providing a structured framework that I can apply directly to my work.”
Lean Six Sigma Green Belt
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Prakash Kannan
Team Leader, Accenture
Minitab Enhanced My Data Analysis Skills
“Using Minitab in the course really enhanced my ability to analyze data efficiently.”
Lean Six Sigma Green Belt
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Ritesh Kumar Singh
Asst. Manager, Indus Towers
Excellent Examples Made Learning Tangible
“I aimed to analyze data through standard processes using statistical tools, and the course excelled by solving problems with excellent examples, making the learning process tangible and highly effective.”
Lean Six Sigma Green Belt
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M. Daisy
Quality Assistant Manager, Infosys
Trainer Coached in Simplest Terms; Highly Recommended
“I enrolled for knowledge and certifications, and the trainer’s ability to coach in the simplest of terms ensured that I, along with everyone else, could fully comprehend and apply the learning.”
Lean Six Sigma Green Belt
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A Vinod Kumar
Access Healthcare
Innovative Use of Technology in Deliveries
“The use of technology like tablets and on-screen deliveries was innovative and clear.”
Lean Six Sigma Green Belt
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M. PARTHIBAN
SENIOR ENGINEER, INZI Controls
Practical Examples Made Topics Understandable
“The examples related to all the topics were very practical. They helped in understanding the real-world applications of the concepts.”
Lean Six Sigma Black Belt
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BASKARAN .S
Manager – Continuous Improvement, ACIS – An Allianz Group Company
Course: Effective explanations with practical, industrial examples.
“The course explained concepts with real-time and industrial examples effectively. The materials were excellent for understanding and practicing problem-solving techniques.”
Lean Six Sigma Black Belt
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ASIT NAYAK
Service Support Program consultant, Iron Systems
Extremely Useful Content with Practical Scenarios
“I found the course content extremely useful, especially the practical scenarios where Six Sigma techniques were applied.”
Lean Six Sigma Green Belt