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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Ramkrishna Ramapati Pandey
Sr Manager, Edelweiss Financial Services
Engaging Course Content Involved All Participants
“The course content was engaging and involved all participants, which fostered a collaborative learning environment.”
Lean Six Sigma Green Belt
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Rajesh Patidar
Manager, Sun Pharma
Best Teaching Encountered; Knowledgeable Instructor
“This is the best teaching I’ve encountered, with the instructor being incredibly knowledgeable.”
Lean Six Sigma Green Belt
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Shamit Vohra
Partner, Enka Business Technologies LLP
Classroom and Instructor-Based Learning Facilitated Deep Understanding
“Classroom and instructor-based learning facilitated a deep understanding of the concepts.”
Lean Six Sigma Green Belt
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Lakshminarasimhan P
Director, Sutherland
Exceptional Clarity and Logical Reasoning with Insightful Examples
“The clarity and logical reasoning provided in the training were exceptional. The examples used gave more insight into the concepts and their applications.”
Lean Six Sigma Black Belt
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Harish Segaran
Operation Analyst, Equiniti India
High Standard Professionalism Was Motivating
“The professionalism displayed throughout the course was of a high standard and very motivating.”
Lean Six Sigma Green Belt
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Sangeeta Ajgaonkar
Associate Manager – Business Analyst, Sutherland
Straightforward and Well-Organized Certification Process
“The certification process was straightforward. It was well-organized and easy to follow, ensuring a smooth completion.”
Lean Six Sigma Black Belt
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Sunil Vashisth
Director, Swami Vivekanand High School
Precise Workshop Material; Supportive Trainer Cleared Doubts
“The workshop material was very precise and covered everything.The trainer was very supportive and helpful in clearing all the doubts.”
Lean Six Sigma Green Belt
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Neelima Kankanampati
Program Manager, Excelra Knowledge Solutions
Practical Applications Demonstrated Six Sigma’s Versatility and Effectiveness
“The practical applications used in the course demonstrated the versatility and effectiveness of Six Sigma.”
Lean Six Sigma Green Belt