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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Karuna Tiwari
Manager Quality Management Systems, Fresenius Kabi India Private Limited
Beneficial Analysis, Hypothesis Testing, and DOE Sessions
“The analysis, hypothesis testing, and DOE sessions were extremely beneficial. They provided a solid understanding of the key concepts.”
Lean Six Sigma Black Belt
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Sivaraman N
Assistant Manager, Tata Consultancy Services
Trainer’s outstanding knowledge and focus
“The knowledge and focus on all concepts provided by the trainer from the start were outstanding.”
Lean Six Sigma Green Belt
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Kannan Kathiresan
Maintenance Planning and Reliability Engineer, GARMCO Aluminium
Structured Course Enhanced Problem-Solving in Equipment Reliability
“The course helped me grasp Six Sigma tools for problem-solving in equipment reliability improvement, offering a structured and clear learning flow that I found very comfortable.”
Lean Six Sigma Green Belt
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Abhijeet Banerji
Assistant General Manager, Tata Sky
Layman’s terms made concepts understandable
“I appreciated how concepts were explained in layman’s terms, making them easily understandable.”
Lean Six Sigma Green Belt
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Umashankar.J
Service Center Lead Tech, GE Oil & Gas Artificial Lift
Well-Structured Course Made Complex Six Sigma Concepts Accessible
“The course’s structure was well-thought-out, providing a clear pathway through the complexities of Six Sigma. The instructor’s adept handling of the subject matter made learning a breeze.”
Lean Six Sigma Green Belt
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Nisha Adesh Somani
TEAM LEAD, Tech Mahindra
Achieved best understanding
“BEST UNDERSTANDING”
Lean Six Sigma Green Belt
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SANDEEP.S
Executive – Quality Analyst, Genisys Group
Strong Emphasis on Content Provided Solid Learning Foundation
“I appreciated the emphasis on content that was evident throughout the course, providing a solid foundation for learning.”
Lean Six Sigma Green Belt
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Banbury
Tega Industries Limited
Effective interactive sessions; longer course desired
“The interactive sessions were particularly effective and made the learning process very engaging. However, I felt the course duration could be longer to cover more.”
Lean Six Sigma Green Belt