Your cart is currently empty!
American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
Feedback Filters
-
Piraj Singh
15/08/2017
Process Excellence Officer, Colorcon Asia
Effective Results-Driven Problem-Solving Approach
“The approach and understanding towards solving problems were well-targeted with a results-driven strategy. This method was very effective in achieving the desired outcomes.”
Lean Six Sigma Black Belt
-
Arun Sankaran
23/07/2017
Manager, Tata Consultancy Services
Relevant Data Made Concepts Easy to Grasp and Apply in Real World
“Concepts were taught with relevant data, making them easier to grasp and apply. This method ensured that the learning was practical and applicable to real-world scenarios.”
Lean Six Sigma Black Belt
-
Mrinal Kumar Saikia
23/07/2017
Manager, Intelenet Global Services
Excellent Content Delivery and Learning Exposure
“The content and delivery of the training were excellent. The great learning exposure was complemented by the high quality of delivery.”
Lean Six Sigma Black Belt
-
Shambhavi Thakur
23/07/2017
Assistant Manager, Genpact
Excellent Trainer and Content Combined for Enhanced Learning Experience
“The trainer and the content provided were excellent. Their combined expertise greatly enhanced the learning experience.”
Lean Six Sigma Black Belt
-
HARISH RAWAT
23/07/2017
ASSISTANT MANAGER – QUALITY ASSURANCE, Jindal Intellicom Private Limited
Effective Concept Clarification with Examples
“The clarification with examples to understand the concepts was very effective. This approach made the learning process straightforward and easy to follow.”
Lean Six Sigma Black Belt
-
Jitender Sharma
23/07/2017
Senior Manager, Operations, Bank of America
Effective Minitab Training by Parag
“The simplified and easy-to-understand content, including screen prints of Minitab, was very helpful. The well-planned and executed training program, led by Parag, made recalling the concepts and tests easier.”
Lean Six Sigma Black Belt
-
Neha Durani
23/07/2017
Assistant Manager Quality, IGT Solutions
Examples and Minitab Exercises Helpful
“The practical examples and working simultaneously on Minitab, along with the final quiz on day six, were great ways to revise and engage the team. The content shared and facilitation skills were top-notch, and trainer was very helpful and took time for each member.”
Lean Six Sigma Black Belt
-
Roopa Singh
23/07/2017
CSI Lead (Continual Service Improvement, ITIL), Accenture
Simple course design aids effective learning.
“The course design was simple and easy to understand. This made the learning process very straightforward and effective.”
Lean Six Sigma Black Belt