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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Mr. VIRAJ SHIVAJI THORAT
17/09/2017
Manager, Cipla
Excellent Presentation of Training Material
“The presentation of the training material was excellent. The clear and well-organized delivery made the concepts easy to follow.”
Lean Six Sigma Black Belt
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Murtaza Saifee
17/09/2017
Sr. Ecommerce Executive, Iksula Services Private Limited
Interactive Sessions Kept Me Actively Involved
“The interactive sessions were very engaging. This interactive approach kept me actively involved in the learning process.”
Lean Six Sigma Black Belt
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Mandar Jayant Thakur
17/09/2017
Manager, Tata Consultancy Services
Detailed Coverage of Six Sigma Concepts Provided Solid Foundation
“The training covered the concepts of Six Sigma in great detail. This comprehensive coverage provided a solid foundation for understanding and applying the methodologies.”
Lean Six Sigma Black Belt
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Anil Patil
15/08/2017
Manager Production, Colorcon Asia
Helpful Practical Examples from Knowledgeable Trainer
“The practical examples provided during the training were very helpful. The trainer demonstrated a very good knowledge of the subject matter.”
Lean Six Sigma Black Belt
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APARNA MAILIND KHALAP
15/08/2017
SUPPLY CHAIN MANAGER, Colorcon Asia
Valuable Training Covered Hypothesis, Gage R&R, AAA
“The inclusion of topics like Hypothesis, Gage R&R, and AAA made the training very valuable.”
Lean Six Sigma Black Belt
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DHAVAL PATKAR
15/08/2017
TEAM LEADER, QC, Colorcon Asia
Comprehensive Content with Good Instruction Method
“The content of the training was comprehensive and well-structured. And the method used by the instructor was very good”
Lean Six Sigma Black Belt
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Harichandra Ganesh Parab
15/08/2017
Facility Engineer, Colorcon Asia
Exceptional Teaching Made Topics Easy to Understand
“The way the trainer explained the topics made them easy to understand. The instructor’s teaching style and subject knowledge were exceptional.”
Lean Six Sigma Black Belt
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Piraj Singh
15/08/2017
Process Excellence Officer, Colorcon Asia
Effective Results-Driven Problem-Solving Approach
“The approach and understanding towards solving problems were well-targeted with a results-driven strategy. This method was very effective in achieving the desired outcomes.”
Lean Six Sigma Black Belt