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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Geeja Bhattacharjee
Senior Manager, Tata Consultancy Services
Excellent Training Methodology with Ample Examples and Revisions
“The training methodology was excellent, offering a wealth of examples and effective revision of topics.”
Lean Six Sigma Green Belt
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Shiladithya Mukhopadhyay
Team Leader Biomedical Engineering, Fortis Hospital and Kidney Institute
Audio-Visual Aids Simplified Complex Concepts
“The use of audio-visual aids in the training enhanced my learning experience by making complex concepts easier to grasp.”
Lean Six Sigma Green Belt
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Prithveesh E
Business Process Lead, Tata Consultancy Services
Highly Relevant Practical Applications with Insightful Mentor Feedback
“The practical applications discussed were highly relevant and fostered a healthy discussion, which was greatly supported by the mentor’s quick and insightful feedback.”
Lean Six Sigma Green Belt
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Shoney Thamim
Specialist – Software Quality Assurance, Tata Elxsi
Enlightening introduction with graphs
“The introduction of concepts in a structured manner, with a focus on graphs and statistical techniques, was enlightening.”
Lean Six Sigma Green Belt
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SWETHA REDDY.G
ASSISTANT MANAGER OPERATIONAL EXCELLENCE, Gandour India Food Processing Private Limited
Relevant Examples Made Complex Topics Understandable
“The examples provided were relevant and effectively used, making complex topics understandable and memorable.”
Lean Six Sigma Green Belt
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M. Ramachandran
Senior Business Analyst, Tech Mahindra
Mentors’ guidance provided comprehensive understanding
“The guidance from our mentors and their descriptive approach helped me understand the overall program comprehensively.”
Lean Six Sigma Green Belt
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Marva Shaikh
Process Specialist, General Mills
Extensive and Clear Course Made Learning Effective and Enjoyable
“The course covered details extensively and was imparted with clarity, which made learning both effective and enjoyable.”
Lean Six Sigma Green Belt
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Sachin Hedke
Deputy Manager, Techsignia Solutions Private Limited
Well-taught DMAIC course clarified documentation
“I gained more clarity on process documentation through a well-taught course, which utilized the DMAIC framework to define, measure, analyze, improve, and control inventory processes.”
Lean Six Sigma Green Belt