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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Pallavi Unnikrishnan
Student, Amrita School of Business
Practical Teaching Enhances Conceptual Understanding.
“The practical way of teaching was very beneficial for understanding concepts.”
Lean Six Sigma Green Belt
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Amit Rajaram Pujari
Assistant Manager, Anand Rathi Global Finance Limited
Improved Analytical Skills Through Clear Concepts
“I found the concepts easy to understand and apply in practice, enhancing my analytical skills significantly.”
Lean Six Sigma Green Belt
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Satheesh Kumar
Assistant Manager, Annexmed Private Limited
Training effectively aligned with practical application.
“The approach used in the training was perfectly aligned with practical needs, making it easy to apply the knowledge gained.”
Lean Six Sigma Green Belt
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Akash Satish Pande
Graduate Apprentice Trainee, Mondelēz International
Deep Learning of Theory and Practical Aspects
“The deep learning of theory and practical aspects of Six Sigma and Lean was enriching.”
Lean Six Sigma Green Belt
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Janani Gurumurthy
Senior Analyst, ANZ Limited
Structured Course Prepares for Six Sigma Projects
“The structured approach to new projects presented in the course was clear and relevant, preparing me to confidently tackle future Six Sigma initiatives.”
Lean Six Sigma Green Belt
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Usha Raut
Quality Manager, API Heat Transfer
Training Review: Excellent feedback, content, and trainer response.
“Excellent feedback, good exercises, good speed, well communicated. Excellent content – DOE, MSA, SPC , graphical tools uses etc. and very knowledgeable trainer. Excellent response on queries by trainer.”
Lean Six Sigma Green Belt
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KAYITHOJ SANTHOSH KUMAR
RESEARCH SCIENTIST 1, Apotex Research Private Limited
Trainer’s Realistic Examples Enhanced Learning Application.
“The realistic examples given by the trainer were particularly helpful in applying what we learned.”
Lean Six Sigma Green Belt
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Nilesh Chandrahas Hastak
Deputy Manager, Mylan Laboratories Limited
Trainers’ Expertise Evident; Detailed Explanations Commendable
“The trainers’ expertise and knowledge were evident throughout the training. Their detailed explanations and understanding of the subject matter were commendable.”
Lean Six Sigma Black Belt