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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Kaushik Majumder
04/01/2026
Payroll Manager, Reckitt Benciser
Good Learning Experience
The experience was good and provided meaningful learning. The sessions were helpful in building understanding and adding value to the overall learning journey.
Lean Six Sigma Green Belt
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Practical Upskilling in Operations Excellence
I would strongly recommend this course to anyone looking to upskill in planning, project management, and operations. Minitab was covered in a very practical manner, and the overall course structure was commendable. Thank you, Benchmark, for delivering such a well-designed and valuable learning experience.
Lean Six Sigma Black Belt
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Well-Structured, Practical Learning Experience
The course was well structured, easy to understand, and highly useful for practical applications. The clear flow of content helped translate concepts into real-world use, making the learning experience both effective and valuable.
Lean Six Sigma Green Belt
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Engaging and Practical LSSGB Training
I had the privilege of attending the Lean Six Sigma Green Belt training, which was exceptionally well structured, engaging, and rich with practical insights. The trainer demonstrated deep expertise in Lean Six Sigma principles and simplified complex concepts through real-world examples and interactive discussions. I highly recommend Benchmark 360 for anyone seeking to build a strong foundation in Lean Six Sigma.
Lean Six Sigma Green Belt
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Highly Applicable, Job-Relevant Learning
This course has been highly beneficial, especially given my involvement in multiple projects in my current role. The concepts learned are directly relatable and can be effectively applied on the job, making the training both practical and impactful.
Lean Six Sigma Black Belt
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Practical and Insightful LSS Black Belt Program
The course was well structured and easy to follow. Concepts were explained clearly with practical examples, which helped in understanding and applying Lean Six Sigma tools effectively in real-world scenarios. The trainer was knowledgeable, patient, and explained complex topics in a clear and engaging manner.
Lean Six Sigma Black Belt
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Practical, Comprehensive Black Belt Training
The Lean Six Sigma Black Belt program significantly enhanced my understanding of Lean Six Sigma principles. The trainer’s vast industrial experience ensured that concepts were taught through practical, real-world scenarios, making them easier to understand and apply. The curriculum included numerous practice examples and mock tests, ensuring comprehensive coverage of all concepts. I would strongly recommend this program to anyone interested in pursuing a Lean Six Sigma Black Belt certification.
Lean Six Sigma Black Belt
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Knowledgeable and Effective Training
The training was good and delivered with strong subject knowledge. The sessions were informative and helped build a clear understanding of key concepts.
Lean Six Sigma Green Belt




