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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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ANITA VYAS
GM – OPERATIONS, Thryve Digital
Useful problem-solving techniques covered effectively
“The various types of problem-solving techniques covered were very useful.”
Lean Six Sigma Green Belt
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KOUSHIK SIRCAR
Student, Goa Institute of Management
Engaging Faculty Taught DMAIC Exceeding Expectations
“I was looking to gain problem-solving techniques and a deeper understanding of Six Sigma and its basic concepts. The DMAIC process and the engaging teaching faculty exceeded my expectations. This course provided me with valuable tools and knowledge that I can apply in my work.”
Lean Six Sigma Green Belt
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Shreyas Sunil Raikar
Student, Goa Institute of Management
Awesome Methodology Taught Error-Reducing Skills
“I wanted to acquire skills that I could use in business and daily life to reduce errors. The methodology and teaching methods used in the course were awesome. The course was well-organized and the instructor effectively conveyed the material.”
Lean Six Sigma Green Belt
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Bana kiran Kumar Reddy
GM-Technical, Goldstone Infratech limited
Simple and Easy Explanations; Benchmark Sets the Benchmark for LSSGB
“The training was explained in a very simple and easy manner, and the trainer was very good. Benchmark is the benchmark for LSSGB.”
Lean Six Sigma Green Belt
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Anudeep Kaur
Process Lead, Google
Well-Designed, Well-Paced Content with Engaging Examples
“Thank you for the great training experience. The content was very well designed, well-paced and brought to reality with the help of very engaging examples.”
Lean Six Sigma Green Belt
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Parmesh Mohaneshwaran
Quality Program Manager, Google
Effective Learning Through Example-Led Course
“The example-led course learning was very effective.”
Lean Six Sigma Green Belt
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Amol Pandurang Khairnar
Project Manager, Tool-e-byte India Limited
Effective technology use enhanced learning
“The use of technology to detail out the process was particularly effective and enhanced the learning experience.”
Lean Six Sigma Green Belt
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Ashish Telang
Quality Assurance Lead, Tracmail
Practice during course helped retain useful content
“Relevant and useful content, practice during the course helps remember topics well:).”
Lean Six Sigma Green Belt