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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Karthikeyan Kumar
Team Leader, AGS Health
Effective Presentation with Clear, Relatable Examples
“Well organised presentation on all topics and choice of real time examples made easy to relate and understand the concepts.”
Lean Six Sigma Black Belt
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KIRAN KADAM
ENGINEER, Kirloskar Electric company
Real-Life Comparisons Enhanced Learning
“Comparing with real-life examples was the most effective part of the training for me. It was mentioned that examples are the best way for learning.”
Lean Six Sigma Green Belt
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Jaswanth Vemula
Team Lead, Knoah Solutions
Interesting and Informative Courses
“The courses were very interesting and informative.”
Lean Six Sigma Green Belt
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M Janani
PROCESS AGENT, KONE Elevator
Coherent Presentation Made Learning Enjoyable
“The content was presented in a coherent and engaging style, which made the learning experience both enjoyable and educational.”
Lean Six Sigma Green Belt
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Kaushik De
Vice President, Kotak Mahindra
Effective Example-Based Learning Approach
“The example-based learning approach was very effective. It helped me grasp the concepts quickly and efficiently.”
Lean Six Sigma Black Belt
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SEEMA BHAGWAN GOLEKAR
SENIOR CONSULTANT, KPMG
Learned Tools and Techniques; Excellent Arrangements
“I learned many tools and techniques during the classroom training which gave me the best approach and methodology to use during training. The class arrangements were excellent, making the learning process smooth and effective.”
Lean Six Sigma Green Belt
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Priyanka Rentapalli
Senior Financial Analyst BPA, Alcon Laboratories
GB Session Enhanced Skills for Real-Life Application
“GB session with Benchmark has given practical and fun exposure to all the LSS topics, with several examples from different industries. This session had further enhanced my skills in statistics, brainstorming techniques, and at the end of the training, I am ready to implement it in my real life scenarios.”
Lean Six Sigma Green Belt
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Amogh Baliram Mhatre
Assistant Manager, L&T Finance Limited.
Comprehensive Approach to Quality Improvement
“The course provided a comprehensive approach to quality improvement. It covered all necessary aspects, making it very beneficial.”
Lean Six Sigma Black Belt