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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Jagruti M Shah
Assistant Manager, Willis Towers Watson
Simplified complex content for easier understanding
“The simplification of complex content, like hypothesis testing and statistics, made understanding much easier.”
Lean Six Sigma Green Belt
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R SURESH BABU
Deputy General Manager, HLL Biotech Limited
Insightful Basics for Process Improvement
“The theoretical basics and exercises were highly insightful for analytical and process improvement, especially in the manufacturing sector.”
Lean Six Sigma Green Belt
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Poornima PU
Sr Trainer, Home Credit
Instrumental Examples Provided Excellent Value
“The examples used throughout the training were instrumental in helping me grasp the concepts thoroughly, providing excellent value for the course fee.”
Lean Six Sigma Green Belt
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R. Nathanial John
Assistant Manager – Operations, Wipro
Green Belt certificate adds professional advancement value
“The absence of detail here does not overshadow the value of earning a Green Belt certificate, which no doubt serves as a hallmark of professional advancement.”
Lean Six Sigma Green Belt
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Prahlad Pragallapati
Senior research scientist, Hospira Healthcare India Private Limited
Easy Explanations Simplified Learning Process
“The easy explanation made the learning process smoother. I appreciated how the trainer broke down complicated topics into simpler terms.”
Lean Six Sigma Black Belt
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Navneet Sharma
Assistant Manager, HSBC
Best Way to Gain Six Sigma Knowledge
“Best way to get six sigma knowledge”
Lean Six Sigma Green Belt
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Khushali P Patel
Software Engineer, iBase-t Software
Well-Structured Training with Relevant Examples
“Instructor: instructed and provided the training very well. The content is well structured and organized. Examples given were actually meeting the actual point/topic. Good time utilization.”
Lean Six Sigma Black Belt
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Reji Thomas Mathew
Senior Test Manager, IBS Software
Effective Lean Sigma Delivery Methods
“The materials, trainer’s knowledge, examples provided, and the teamwork involved have exhibited Benchmark’s effective approach to delivering lean sigma in a time-efficient manner.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt