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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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AMRUTESH JADIYAPPA SANGAL
DY MANAGER, Danfoss
Clarity on Project Selection and Resource Management
“I appreciated the clarity provided on selecting projects and managing resources effectively.”
Lean Six Sigma Green Belt
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Vipin Jain
Team Manager, Sesame Bankhall Group
New Concepts Improved Business Performance; Confidence Boosted
“The concepts introduced were new and fascinating, showing me how they can be applied in business to significantly improve performance. This session has been a brilliant training experience where the instructor explained everything with ease, boosting my confidence.”
Lean Six Sigma Green Belt
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SETHURAGHAVAN S
Quality Audit, Data Software Research Company Private Limited
Thorough and Informative DOE Training
“The training on DOE was thorough and informative. It provided a solid foundation for understanding and applying these concepts.”
Lean Six Sigma Black Belt
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Shankaranarayanan Ganesan
Project Manager, Shell
Training Session Was Very Meaningful
“The whole training session is very meaningful.”
Lean Six Sigma Green Belt
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Shanu Sappal
Engineer, Denso
Exciting Learning and Improving Basic Project Concepts
“Learning and improving the basic concepts for a project handling and implementation is exciting.”
Lean Six Sigma Green Belt
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Dilip B. Dhandar
Manager, Siemens Limited
Comprehensive Understanding Achieved Through Interaction
“The course topics were driven by the aim to ensure comprehensive understanding, with continuous interaction and activities that kept the class engaged.”
Lean Six Sigma Green Belt
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Anshika Dhiman
Student, SIIB
Fun and Lively Class Enhanced Enjoyment
“It was just not all about presentations and exams, we enjoyed as there was fun involved in the class and a good sense of humor which helped the class feel lively.”
Lean Six Sigma Green Belt
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Prithwish Kar Purkayastha
Student, SIIB
Excellent Material; Control Charts Explained Particularly Well
“The material and the natural flow of the instructor’s delivery were excellent. The way the instructor covered the Control Charts and their applications was particularly helpful. Interactive and insightful session into the world of Six Sigma”
Lean Six Sigma Green Belt