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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Alfred Bennett
Quality Specialist 1, Here Technologies
Learned Project Management Basics Quickly Due to Clear Training
“I learned the basics of project management and process streamlining within four days, a testament to the clarity and punctuality of the training sessions, covering all content effectively.”
Lean Six Sigma Green Belt
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Dibyashruti Goswami
Quality Specialist, Here Technologies
Comprehensive Understanding Gained Through Real-Life Examples
“My expectations of gaining a comprehensive understanding of statistical terms and Six Sigma tools were met, as the training included multiple real-life examples that were both informative and helped in relating the topics to practical scenarios.”
Lean Six Sigma Green Belt
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Kavita V Mahale
Data Operations Project Lead, Here Technologies
Examples and Stories Made Principles Memorable
“The examples and stories shared during the training brought each principle to life, making the concepts clear and memorable.”
Lean Six Sigma Green Belt
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AYAN SAHA
ENGINEER, Vikram Solar
Excellent presentation; fun, interactive learning
“The presentation was excellent, providing in-depth knowledge in a fun-filled and interactive three days. It’s a must-do course for everyone, regardless of personal or professional background.”
Lean Six Sigma Green Belt
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Aishwarya Ravi
Manager-QA, Visionary RCM
Enhanced quality output analysis with Minitab
“Learning Minitab was enlightening and has significantly enhanced my ability to analyze quality outputs efficiently.”
Lean Six Sigma Green Belt
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Thangarajan Manickam
Manager – Coding Services, Visionary RCM
Relevant, engaging topics provided thorough understanding
“I liked how all the topics covered were relevant and engaging, providing a thorough understanding of the subject matter.”
Lean Six Sigma Green Belt
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Detailed, interactive sessions with hands-on training
“It was a very detail oriented, interactive 20 sessions. The delivery of training by Mayank sir has been very engaging and gives hands-on for all tools and analysis. “
Lean Six Sigma Black Belt
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DEVANG SHARMA
ASSISTANT MANAGER, Vodafone
Excellent trainer; simple day-to-day illustrations for tools
“Excellent knowledge of Trainer For understanding of complex tools, very day to day illustrations are used. making it really simple.”
Lean Six Sigma Green Belt