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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Sivaranjani Kumar
Analyst, Thryve Digital
Real-time examples aided grasping concepts
“The real-time examples provided were invaluable for grasping more complex concepts.”
Lean Six Sigma Green Belt
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Runjhun Pare
Student, Goa Institute of Management
Excellent Pedagogy Made Course Engaging and Informative
“I was hoping to gain knowledge of the techniques and basics of process improvement, hypothesis testing, and statistics. The pedagogy used by the instructor was excellent, making the course engaging and informative. I particularly enjoyed the engaging course delivery by the stellar instructor.”
Lean Six Sigma Green Belt
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Anshuman Mishra
Strategist, Google
Clear Concepts with Relevant Examples Facilitated Understanding
“The clarity of concepts explained with relevant examples was very helpful. It made understanding the Six Sigma process much easier.”
Lean Six Sigma Black Belt
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Amol Khairnar
Project Manager, Tool-e-byte India Limited
Great learning experience
“It was a Great Learning Experience!!”
Lean Six Sigma Green Belt
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Vishesh Goyal
Associate Strategist, Google
Interactive Course Changed View on Process Optimization with Statistics
“Learning the applications of statistics to solve real-world problems has changed how I view process optimization. The course was interactive and ensured that the material was engaging throughout.”
Lean Six Sigma Green Belt
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Dinesh Kumar
Team Leader Fraud, Groupon
Well-Suited Curriculum and Methods for Practical Understanding
“The curriculum and training methods were well-suited for a practical understanding of the subject.”
Lean Six Sigma Green Belt
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VINOD PRATAP SINGH
SHIFT MANAGER, Trident Group
Comprehensive coverage and structured learning appreciated
“I valued the comprehensive coverage of all the topics. The structured learning process is sure to have a positive impact.”
Lean Six Sigma Green Belt
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Nandakishore S
Project engineer, Tubes and Tubings
Instructor made sessions engaging and informative
“The instructor made the sessions highly engaging and informative, covering all necessary areas with practical clarity.”
Lean Six Sigma Green Belt