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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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EMMANUEL JAMES
DEPUTY MANAGER, Danfoss
Interactive Sessions Enhanced Understanding Significantly
“The interactive sessions enhanced my understanding of the course material significantly.”
Lean Six Sigma Green Belt
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Vinod T. Mane
Supplier Development Quality Engineer, Danfoss
Engaging Quizzes Kept Sessions Lively
“The quizzes were engaging and kept the sessions lively, making the material more accessible.”
Lean Six Sigma Green Belt
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Saurabh Srivastav
Team Lead, Dataflow Group
Fundamentals of Problem Solving Clearly Taught
“The fundamentals of problem solving taught were clear and directly applicable to real-world scenarios.”
Lean Six Sigma Green Belt
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Rohit Kaul
Senior Manager – Corporate Strategy, Sharda Group
Interesting Course; DMAIC Well Covered with Real-Life Examples
“The course is very interesting and informative. All stages of DMAIC are well covered. The instructor makes it interesting and also shares examples from the real-life scenario.”
Lean Six Sigma Green Belt
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Rahul Goenka
Senior Analyst, Deloitte
Learned Tools and Techniques Through Good Case Studies
“I appreciated learning Six Sigma tools and techniques through good case studies. The way the course was organized and presented by the faculty, who gave practical examples, made it a valuable and methodical learning experience.”
Lean Six Sigma Green Belt
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Bhawana Sharma
Student, SIIB
Appreciated Use of Illustrations in Explaining Concepts
“I appreciated the illustrations while explaining the concepts. “
Lean Six Sigma Green Belt
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Rohit Nair
Student, SIIB
Commendable Teaching Made Concepts Easy; Practical Value Added
“The method of teaching and the instructor’s ability to make the concepts easy to understand were commendable. This course is a value addition to the knowledge base and correlates to the practical world scenarios.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Vignesh S
Student, SIIB
Continuous Practice Solidified Understanding; Improved Decision-Making
“The continuous practice of the concepts helped solidify my understanding. A lot of scope of improving in decision making”
Lean Six Sigma Green Belt