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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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M. Kandasamy
19/02/2017
Executive Manager – Quality Assurance, Yokogawa India Limited
Thorough Content and Excellent Coaching Provided
“The course content was very good, covering all portions thoroughly, and the coaching was excellent. The interactive sessions made the training highly effective for Six Sigma certification.”
Lean Six Sigma Black Belt
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Zameer Ahmed
19/02/2017
Assistant Manager – C&B (HR Projects & Analytics), Firstsource Solutions Limited
Prof. Kidambi’s Clear Explanations Made Complex Ideas Understandable
“The explanation of concepts by Prof. Kidambi was very clear and appreciated. His teaching methods made complex ideas easier to understand.”
Lean Six Sigma Black Belt
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Aswathi Raj L
19/02/2017
Student, Manipal University
Effective Classes with Comprehensive Training Provided
“The classes with Srinivasan were very effective. The standard training provided was comprehensive and engaging.”
Lean Six Sigma Black Belt
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BIJU SOMAN
19/02/2017
MHA STUDENT, Manipal University
Excellent Course Structure and Simplified Examples
“The course structure and the instructor’s way of explaining and simplifying examples were excellent. The hands-on experience made the learning process very effective.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
PURUSHOTHAMAN NAMBIAR
10/01/2017
MATERIALS MANAGER & TRAINING COORDINATOR, Chinmaya Mission Hospital
Beneficial Lecture and Practical Sessions
“The lecture and practical sessions were very beneficial. Benchmark Six Sigma is doing a great job in delivering Black Belt training, ensuring all topics are well understood by everyone.”
Lean Six Sigma Black Belt
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Suresha B.
10/01/2017
Team Manager, Cognizant
Good Examples Clarified Inputs and Outputs
“The examples used in the training were very good. They helped in understanding the inputs and outputs, which is very critical.”
Lean Six Sigma Black Belt
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Srinivas Patnana
10/01/2017
Operations Manager I, Amazon
Outstanding Teaching and Engaging Learning Experience
“The teaching style and encouragement provided throughout the course were outstanding. The knowledgeful and interactive engagement made the learning experience enjoyable.”
Lean Six Sigma Black Belt
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P RAJASEKHAR REDDY
10/01/2017
OFFICER, Berger Paints India
Outstanding Teaching Methodology by Trainer
“The teaching methodology was outstanding. The approach used by the trainer made complex concepts easy to understand and apply.”
Lean Six Sigma Black Belt