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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Vishnu Vardhan
29/01/2016
Sales Manager, Tolaram group
Comprehensive and Well-Structured Program
Benchmark Six Sigma offers the Six Sigma course in an attractive and well-bundled format, covering everything from basic practical applications to complex R&D challenges. The most impressive aspect is the thoughtful structure and flow of the course content, making learning both engaging and effective.
Lean Six Sigma Black Belt
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Amardeep Singh Risam
29/01/2016
Finance Manager, Tolaram group
Developing Logical Thinking
The best part of the course was that it provided clear direction toward logical thinking and effective problem-solving.
Lean Six Sigma Black Belt
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Himanshu Mittal
29/01/2016
Manager Engg. Services, Tolaram group
Effective Training Approach
The training approach was excellent. I plan to keep practicing and applying the tools learned during the Black Belt program to strengthen my skills further.
Lean Six Sigma Black Belt
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Karan Checker
29/01/2016
Head of Sales & Marketing, Tolaram group
Best Part – DMAIC Concepts
What I liked most about this course was the DMAIC concepts — they were well explained and provided a structured approach to problem-solving.
Lean Six Sigma Black Belt
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Pawan Kumar Sharma
29/01/2016
GM, Tolaram group
Practical and Excellent Program
The program had a strong practical approach and was excellently structured, making the learning experience highly effective and applicable.
Lean Six Sigma Black Belt
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Abhimanyu Singh
29/01/2016
Branch Manager, Sales, Tolaram group
Equipped for Effective Problem Solving
The course equipped us with the right tools and techniques to analyze all kinds of problems and identify the most effective solutions with confidence.
Lean Six Sigma Black Belt
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Srikanta Kumar Pattanayak
29/01/2016
Manager Finance, Logistics, Tolaram group
Essential Training for Professional Growth
This training is essential beyond professional and academic qualifications, as it enables individuals to evaluate their contribution to organizational growth and enhance their own efficiency.
Lean Six Sigma Black Belt
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Swatanter Saraswat
29/01/2016
Branch Manager, Sales, Tolaram group
Data-Driven Problem Solving
A highly effective session that emphasized the statistical approach to problem-solving, enabling structured and accurate decision-making.
Lean Six Sigma Black Belt