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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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RAJDEEP BANERJEE
MANAGER, Tata Communications
Detailed Explanations and Vast Faculty Knowledge Made Learning Rich
“The detailed explanations provided were right on the mark, and the faculty’s knowledge was vast, which made the learning experience very rich.”
Lean Six Sigma Green Belt
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Deepsikha sarkar
Specialist, Flex
Well-Chosen Topics with Clear and Engaging Teaching Methodology
“The teaching methodology and the topics covered were very well chosen. The trainer’s method of instruction was clear and engaging.”
Lean Six Sigma Black Belt
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Jatin popli
OE, Tata Consultancy Services
Well-Organized Scheduling and Materials Ensured Focused Learning
“The scheduling and study materials were well-organized, ensuring a structured and focused learning environment.”
Lean Six Sigma Green Belt
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Sandeep Dubey
Engineer, Formel D India Private Limited
Clear and Concise Teaching Made DMAIC Tools Easy to Apply
“I aimed to practically apply DMAIC tools in manufacturing and gain exposure to Minitab. The trainer was the best I’ve encountered, with a clear and concise teaching style that made learning a breeze. I now feel well-equipped and confident in applying these tools to real-world operations.”
Lean Six Sigma Green Belt
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Vishal Kotla
Project Manager, Franklin Templeton
Course Excelled in Explaining Six Sigma Concepts with Clear Examples
“I sought to understand and implement Six Sigma concepts in projects, and the course excelled with examples that made these concepts clear. The highly interactive sessions provided great clarity on how these principles apply across different industries.”
Lean Six Sigma Green Belt
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Prashant Ladwa
Senior Process Associate, Tata Consultancy Services
Relevant Material Applied to Daily Tasks Improved Concept Application
“The course material provided was relevant and applied to daily tasks, which improved my ability to use the learned concepts effectively.”
Lean Six Sigma Green Belt
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Deep understanding of pharma tools
“This course offers a deep understanding and practical application of various tools in pharmaceutical development and data analysis.”
Lean Six Sigma Black Belt
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Ashwini R
Senior Manager – Operations & Strategies, Tech Mahindra
Application-based teaching with depth
“The course’s focus on practical application-based teaching, with attention to minute details, provided a clear and in-depth understanding of each topic.”
Lean Six Sigma Green Belt