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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Chetan Prakash
12/11/2016
Vice – President, Berger – Becker Coatings (P) Limited
Simple Yet Effective Teaching Methodology
“The teaching methodology was simple yet highly effective. It made understanding extraordinary concepts much easier.”
Lean Six Sigma Black Belt
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Sujit Nair
12/11/2016
Senior Operations Manager, Willis Towers Watson
Simplified complex concepts provided positive learning experience
“Complex concepts were simplified in the training, making them easy to understand. This approach provided a highly positive learning experience.”
Lean Six Sigma Black Belt
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Naman Gupta
15/05/2016
Sr. Manager- New Business, IndiaFirst
Methodical and Highly Applicable Training
I appreciated the structured approach of the training and the trainer’s clarity in explaining each Six Sigma tool and its applications. This course is excellent for understanding concepts that can be directly correlated and applied in the workplace.
Lean Six Sigma Green Belt
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Prasanna Lakshmi narayanan
15/05/2016
AVP – Underwriting, IndiaFirst
Detailed and Exceptional Six Sigma Training
This is one of the best Six Sigma training programs I have ever attended. I had heard about Benchmark Six Sigma before, but the program’s level of detail and precision exceeded my expectations.
Lean Six Sigma Green Belt
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Preeti Vijan
15/05/2016
Assistant Manager, IndiaFirst
Clear and Highly Useful Training
The entire course was extremely valuable. All concepts became clear and will be very useful for implementing Six Sigma in various projects at IndiaFirst.
Lean Six Sigma Green Belt
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Rubina Kesury
15/05/2016
Company Secretary, IndiaFirst
Practical and Easily Understandable Training
The explanations and their correlation to day-to-day work made it easy to grasp the concepts taught during the training session, enhancing practical understanding and applicability.
Lean Six Sigma Green Belt
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Sumit Asthana
15/05/2016
Sr Group Manager, IndiaFirst
Insightful Training on Organizational Impact
This course provided valuable insight into how small actions and decisions can significantly impact an organization as a whole.
Lean Six Sigma Green Belt
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Vishal Lokhande
15/05/2016
Manager – Distribution support, IndiaFirst
Well-Conducted Course with Excellent Material
The course material was excellent, and the program was conducted in a well-structured and effective manner, making the learning experience highly valuable.
Lean Six Sigma Green Belt