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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Dwaipayan Sengupta
10/01/2017
Senior Manager, Exide Life Insurance Company Limited
Comprehensive Course Contents Provided Solid Six Sigma Foundation
“The course contents were comprehensive and covered all the necessary topics. This thorough coverage provided a solid foundation in Six Sigma principles.”
Lean Six Sigma Black Belt
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Jaideep M Nival
10/01/2017
Lead Quality, Concentrix
Right Training Pace Allowed Effective Absorption
“The pace of the training was just right. It allowed sufficient time to understand and absorb the material without feeling rushed.”
Lean Six Sigma Black Belt
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APARAJITHA MAHADEVAN
10/01/2017
ASST MANAGER, Wipro
Exceptional instructor knowledge and effective guidance
“The instructor’s subject knowledge and guidance were exceptional. The material provided and the duration of the course were well-balanced, making the training very effective.”
Lean Six Sigma Black Belt
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SATHEESH Y. A
10/01/2017
Manager, Kirloskar Toyota Textile Machinery Limited
Practical Approach to Six Sigma Tools Helpful
“The practical approach to understanding Six Sigma tools and their application was very helpful. The training session was clear and simple to follow.”
Lean Six Sigma Black Belt
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PURUSHOTHAMAN NAMBIAR
10/01/2017
MATERIALS MANAGER & TRAINING COORDINATOR, Chinmaya Mission Hospital
Beneficial Lecture and Practical Sessions
“The lecture and practical sessions were very beneficial. Benchmark Six Sigma is doing a great job in delivering Black Belt training, ensuring all topics are well understood by everyone.”
Lean Six Sigma Black Belt
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Suresha B.
10/01/2017
Team Manager, Cognizant
Good Examples Clarified Inputs and Outputs
“The examples used in the training were very good. They helped in understanding the inputs and outputs, which is very critical.”
Lean Six Sigma Black Belt
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Srinivas Patnana
10/01/2017
Operations Manager I, Amazon
Outstanding Teaching and Engaging Learning Experience
“The teaching style and encouragement provided throughout the course were outstanding. The knowledgeful and interactive engagement made the learning experience enjoyable.”
Lean Six Sigma Black Belt
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P RAJASEKHAR REDDY
10/01/2017
OFFICER, Berger Paints India
Outstanding Teaching Methodology by Trainer
“The teaching methodology was outstanding. The approach used by the trainer made complex concepts easy to understand and apply.”
Lean Six Sigma Black Belt