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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Anchal Parashar
28/02/2018
Manager – Process Excellence, British Telecom
Instructor Used Examples and Live Exercises Effectively
“What I liked best in the training was the way the instructor used examples and live exercises. My comment for Benchmark website is: Benchmark is the best institute to go to for understanding the Six Sigma methodology.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
B MANIKANDAN
28/02/2018
Assistant Manager – Process Excellence, British Telecom
Calculations Explained in Easier Way
“The course material and calculation methodologies were explained in an easier way. This approach made understanding the complex concepts much more manageable.”
Lean Six Sigma Black Belt
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Debakant Paikaray
28/02/2018
Manager, British Telecom
Awesome Content Well-Explained with Examples
“The content in the books is awesome and well-explained with examples. These resources were very helpful for reinforcing the training material.”
Lean Six Sigma Black Belt
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Gurpreet Singh
28/02/2018
PE Manager, British Telecom
Useful Examples for Each Exercise Provided
“The examples for each exercise were very useful. They provided practical applications of the concepts, making the learning process more effective.”
Lean Six Sigma Black Belt
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Rachna Malhotra
28/02/2018
Process Excellence Manager, British Telecom
Extensive Discussion with Examples Beneficial
“The extensive discussion with examples was very beneficial. This interactive approach helped deepen my understanding of the material.”
Lean Six Sigma Black Belt
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VARUNKUMAR NAGLE
25/02/2018
PROJECT MANAGER, Wire Developers Private Limited
Benchmark’s method effective with interactive sessions and quizzes
Benchmark Six Sigma provides the most effective method for understanding concepts. Their approach includes interactive sessions, quizzes, and plenty of examples, making it easy to remember principles and methods.
Lean Six Sigma Green Belt
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JAYAKRISHNAN CHEERATH
25/02/2018
PROJECT MANAGER, EY
Satisfied with Comprehensive and Straightforward Approach of Benchmark Six Sigma
“It sounds like you had a great experience with Benchmark Six Sigma! Your comment sums it up well, expressing satisfaction with the course’s comprehensive and straightforward approach to explaining topics.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Thirumala Rajendra
25/02/2018
Sr.Industrial Engineer, Alfanar electrical system
Valuable Course Material and Tool Examples
“The course material, coupled with examples for each tool, was what I found most valuable.”
Lean Six Sigma Green Belt