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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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ARUN P KINGER
08/06/2017
Migrations Manager, Shell
Detailed Measure Phase Provided Practical Insights
“The measure phase of the training was very detailed and thorough. This section provided clear and practical insights into the application of Six Sigma methodologies.”
Lean Six Sigma Black Belt
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M S Ramesh
08/06/2017
Asst Manager, Automotive Robotics India Private Limited
Trainer’s Expertise Boosted Training Effectiveness.
“The trainer’s experience was evident throughout the course. Their expertise greatly contributed to the overall effectiveness of the training.”
Lean Six Sigma Black Belt
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Nirmala Chukka
08/06/2017
Sr Manager, Agility logistics
Comprehensive Training for Thorough Understanding
“The training is designed to ensure all concepts are covered fully. This comprehensive approach provided a thorough understanding of the material.”
Lean Six Sigma Black Belt
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Sharmila Sasikumar
08/06/2017
Team Lead, Groupon
Practical Examples and Detailed Explanations by Excellent Instructor
“The training provided very practical examples and good detailed explanations. The instructor was excellent and made complex topics easy to understand.”
Lean Six Sigma Black Belt
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Vidhya R
08/06/2017
Assistant Manager, Mobius Knowledge Services
Trainer’s Depth Was Impressive; Comprehensive Understanding
“The depth the trainer went into was impressive. This thorough approach provided a comprehensive understanding of the material.”
Lean Six Sigma Black Belt
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Brindha Jayaraman
02/05/2017
ITSM Lead, Flsmidth
Examples Highlighted Statistical Solutions; Comprehensive Learning Ensured
“The examples and exercises made me realize that every problem or area of improvement can be addressed statistically and improved. The training left no stone unturned in ensuring comprehensive learning.”
Lean Six Sigma Black Belt
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JOSEPH PALLITHAZATH VARGHESE
02/05/2017
Technical Integration Leader, IBM
Excellent Trainer; Course Needs More Time
“The experienced trainer was excellent but needed more days to complete the course. Six days was not enough to cover all the material thoroughly.”
Lean Six Sigma Black Belt
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D.Selvam
02/05/2017
Engineer, Mitsuba Sical India Limited
Instructor’s Patience and Delivery Commendable
“The patience and delivery of the instructor were commendable. This approach made complex concepts easier to grasp and retain.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt