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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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ADITYA KUMAR GUPTA
01/07/2018
Operation Manager, Alight Solutions
Gained Valuable and Extensive Knowledge
“The knowledge gained was extensive and valuable.”
Lean Six Sigma Green Belt
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Smita Mukherjee
25/06/2018
Manager – Delivery Excellence, Cognizant
Marvelous Execution with Service and Manufacturing Examples
“The structured execution of the training was marvelous. The instructor’s understanding and delivery of concepts, along with real-life scenarios related to both service and manufacturing, were excellent.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Anikha Bellad
25/06/2018
Junior Consultant, Narayana Institute of Cardiac Sciences
Clear Explanations; Brainstorming Made Training Engaging
“The clarity and detailed explanations were very helpful. The brainstorming sessions were interesting and detailed, making the training well-organized and well-presented.”
Lean Six Sigma Black Belt
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DEVANAND JANAKIRAMAN
25/06/2018
Senior Manager, Schneider Electric India Private Limited
Simple Explanation of Complex Tools Impressive at Benchmark
“The simple and easy way to understand the tools was very impressive. Benchmark is a great place to learn and understand complex concepts easily.”
Lean Six Sigma Black Belt
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Kiran Kavi
25/06/2018
Consultant, Atos India
Effective Six-Day Instructor-Led Six Sigma Training
“The instructor managed the sessions wonderfully for six days, providing all the necessary information. Benchmark Six Sigma is doing great in terms of instructor-led sessions and study material. Their blog and community help people from different industries share best practices and grow in Six Sigma.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Amrita Dhillon
25/06/2018
Project Manager, Hindustan Unilever
Extremely Useful Minitab Practice Sessions
“The Minitab practice sessions were extremely useful. They provided hands-on experience that was invaluable.”
Lean Six Sigma Black Belt
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G Sreenivasulu Naidu
25/06/2018
Sr Manager, Autoliv India Private Limited
Training effective, sparked interest in statistics.
“The training methodology and the simple explanations of concepts were very effective. This session has sparked my interest in statistics, and I would like to pursue Black Belt projects to further my understanding.”
Lean Six Sigma Black Belt
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S. Anthony Samson
25/06/2018
Business Analyst, Cognizant
Exceptional Training Delivery with Structured Approach
“The delivery of training was exceptional. The structured approach and clear explanations greatly enhanced my learning experience.”
Lean Six Sigma Black Belt