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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Bhupendra Sharma
18/06/2017
Quality Analyst, Synchrony
Extensive Training Content Provided Thorough Understanding
“The content covered in the training was extensive. It provided a thorough understanding of the subject matter.”
Lean Six Sigma Black Belt
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Naveen Anand
18/06/2017
Program Manager, Unisys
Precise course structure with very good examples
“The course structure was precise, and the examples were very good. This well-organized approach made the concepts clear and easy to follow.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Rohini Subramanian
18/06/2017
Assistant Manager, IndiGo Airlines
Effective Teaching Method Made Learning Engaging
“The teaching method was very effective. It made the learning process engaging and easy to follow.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Alla Darga Reddy
18/06/2017
DGM, Sandvik Asia Private Limited
Helpful Application and Case Studies Explained
“The application of Six Sigma and the explanation of case studies with good examples were very helpful. The program was excellently organized.”
Lean Six Sigma Black Belt
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Sruti Jaitane
18/06/2017
Management Trainee, Alpla India Private Limited
Excellent Training Methodology Outshines Industry Standards
“The training methodology, including two-way communication between the trainer and trainee, was excellent. This good learning experience is much better compared to others in the industry.”
Lean Six Sigma Black Belt
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Jayateerth Koralli
18/06/2017
Service Delivery Excellence Consultant, DXC Technologies
Effective Minitab Exercises; Benchmark Best Place for Black Belt
“The Minitab exercises were very effective. Benchmark is the best place to learn the Black Belt course due to its comprehensive and practical approach.”
Lean Six Sigma Black Belt
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Nagumalli M Srikanth
18/06/2017
IT Analyst, Tata Consultancy Services
Helpful Materials and Faculty’s Detailed Attention Ensured Effective Grasp
“The course material, pre-course material, and faculty interest in explaining each person with their core example were very helpful. This detailed attention ensured that everyone grasped the concepts effectively.”
Lean Six Sigma Black Belt
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MUHAMED ABUBAKER ASHIF
18/06/2017
Reliability Engineer, PETRONAS
Insightful Content and Practicals Exceeded Expectations
“The content and practicals provided during the training were very insightful. I feel like I learned a lot more in-depth information about Six Sigma than I had expected.”
Lean Six Sigma Black Belt