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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Hanumesh Joshi
02/05/2018
Manager, Wibmo Software
Impressive material and experienced instructor
“The training material and the vast experience of the instructor were impressive. The content was crisp, clear, and the processes were stable and in control.”
Lean Six Sigma Green Belt
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Chandra A C
02/05/2018
Assistant Manager, Home Credit
Helpful Analyze Phase and Project Charter
“The Analyze phase, Project Charter preparation, and addressing the solutions were particularly helpful.”
Lean Six Sigma Green Belt
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KIRAN KUMAR A N
02/05/2018
Manager – Prodcution Control Team, Wibmo Software
Interesting course with knowledgeable, helpful trainer
“The entire course was interesting, and the trainer was very knowledgeable and helpful. We had an excellent understanding of the entire process of the training.”
Lean Six Sigma Green Belt
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Suneel Valecha
02/05/2018
Associate Manager, Red Hat
Best Training Ever Attended; Instructor Exceptional
“The instructor explained everything in a way that people from any background could understand. This was by far the best training I have ever attended!”
Lean Six Sigma Green Belt
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Nikhil Chavda
02/05/2018
Team Lead, Tech Mahindra
Simple, effective teaching with good examples
“A good set of examples were provided, and the teaching was simple and effective. Knowledge was imparted in the simplest manner possible.”
Lean Six Sigma Green Belt
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MEGHANA K
02/05/2018
ADVISOR RISK INVESTIGATIONS, Amazon
Comprehensive Coverage of All Topics Provided.
“All topics were well covered.”
Lean Six Sigma Green Belt
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KAVITHA M
02/05/2018
Associate Operation Manager, Cognizant
Instructor Explained Clearly and Easily
“The instructor’s way of explaining was straightforward and easy to follow, making learning effective.”
Lean Six Sigma Green Belt
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HEMABHUSHAN RAO HANCHATE
02/05/2018
MANAGER, Parvathy Hospital
Excellent Faculty and Design; Minitab Steps Desired
“The faculty and course design were excellent. It would be helpful to provide steps for using Minitab for reference.”
Lean Six Sigma Green Belt