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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Gurpreet Singh
28/02/2018
PE Manager, British Telecom
Useful Examples for Each Exercise Provided
“The examples for each exercise were very useful. They provided practical applications of the concepts, making the learning process more effective.”
Lean Six Sigma Black Belt
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Rachna Malhotra
28/02/2018
Process Excellence Manager, British Telecom
Extensive Discussion with Examples Beneficial
“The extensive discussion with examples was very beneficial. This interactive approach helped deepen my understanding of the material.”
Lean Six Sigma Black Belt
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VIKAS ROY
28/02/2018
Assistant Manager – Process Excellence, British Telecom
Helpful Content and Knowledgeable Trainer
“The content and examples were very helpful. The trainer is knowledgeable and competent, making the learning process very effective.”
Lean Six Sigma Black Belt
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Vinod Kumar G
25/02/2018
Team Lead, Flipkart
Valuable Subject Matter Explanation and Well-Organized Learning Platform
“The explanation of the subject matter was what I found most valuable. Overall, I found the Benchmark Six Sigma Website to be very well-organized and conducive to effective learning.”
Lean Six Sigma Green Belt
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Arjun Kumar Sahu
25/02/2018
Manager, Coca-Cola
Highly Effective Training Accessible to All
“The Benchmark Six Sigma Website offers a highly effective training program that covers comprehensive course material, a smooth flow of training sessions, and trainers with extensive subject knowledge and excellent communication skills. Even individuals without a basic knowledge of the subject can benefit significantly from this program, making it highly accessible and impactful.”
Lean Six Sigma Green Belt
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Rahul Praful
25/02/2018
Freecharge
Valuable Course Structure and Knowledge Imparted
“I found the structure of the course and the knowledge imparted to be the most valuable aspects.”
Lean Six Sigma Green Belt
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Pathuri Bilva S Kumar
25/02/2018
Operations Manager, Intelenet Global Services
Excellent Experience; Management Supportive
“It’s wonderful to hear that your experience with Benchmark Six Sigma was excellent from start to finish! It’s evident that the management played a significant role in supporting and guiding you throughout your journey, ultimately contributing positively to your career.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
SRIJITH DHARMARAJAN
25/02/2018
Process & Capability Analyst, Hewlett Packard
Best-in-Class Training Simplifies Core Concepts
“The Benchmark Six Sigma Website offers best-in-class training with a well-structured course that simplifies core concepts, making them easy to understand.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt