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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Narendra Babu R
24/03/2019
Asst Manager Business Analytics, Rentokil India Private Limited
Detailed Briefing at Each Level Was Helpful
“The detailed briefing about each level was very helpful. Benchmark’s thorough approach is highly effective.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Raymond Pius
24/03/2019
Machine Learing Associate 2, Alexa Data Services Amazon
Practical Training Enhanced Learning Effectiveness
“More practical scenarios were addressed during the training. This practical approach made the learning very effective and applicable.”
Lean Six Sigma Black Belt
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Naveen. D
24/03/2019
Manager, Visionary RCM
Comprehensive DMAIC training was highly useful
“The focus on DMAIC was particularly useful. The training covered this area comprehensively.”
Lean Six Sigma Black Belt
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MANIKANDAN PERUMAL
24/03/2019
Team Manager, Shell
Very Positive and Insightful Training Session
“The overall training session was very positive. It was a very good and insightful session.”
Lean Six Sigma Black Belt
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Karthikeyan.N
24/03/2019
Manager, Intelenet Global Services
Detailed Explanations and Individual Attention
“The detailed explanations were very helpful. The instructor’s attention to each individual candidate was impressive.”
Lean Six Sigma Black Belt
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Rajalakshmi Sakthivel
24/03/2019
Sr. Manager, Visionary RCM
Clear teaching with good examples made concepts easy
“The teaching was clear and well-explained, with good examples. The clarity in teaching made complex concepts easy to understand.”
Lean Six Sigma Black Belt
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Vignesh N Raj
24/03/2019
Manager – Customer Care, Redisolve Software Private Limited
Commendable Patience and Explanation by Instructor
“The patience and explanation provided by the instructor were commendable. I highly recommend Benchmark for certification due to their detailed and patient teaching approach.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Santosh Kumar Nandi Duli
17/03/2019
Senior Manager, Thermo Fisher Scientific
Excellent Minitab tools and knowledgeable instructors
“The statistical tools, capability of Minitab, and the knowledge and teaching methods of the instructors were excellent. Benchmark’s tutors have significant knowledge of a range of statistical tools and their application in a DMAIC environment.”
Lean Six Sigma Black Belt