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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Mitali Chogale
04/03/2018
Sr. Analyst, General Mills
Remarkable Content with Superb Examples on Benchmark Website
“The content covered on the Benchmark Six Sigma Website was truly remarkable. It provided amazing knowledge on theory and practice, accompanied by superb examples.”
Lean Six Sigma Green Belt
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Sunil Harishchandra Bane
04/03/2018
Production Shift Manager, Ball Beverage Packaging India P.Limited.
Instructors Examples Were Most Excellent
“The examples provided by Instructor were what I found most excellent.”
Lean Six Sigma Green Belt
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Prakash Sharma
04/03/2018
General Mills
Course with Great Clarity and Helpful Examples on Benchmark Website
“The Benchmark Six Sigma Website provides a course conducted with great clarity and supplemented with helpful examples. This approach ensures that students grasp the concepts effectively.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
John Siddharth
04/03/2018
Program Manager, IRIM
Impressive Material and Content Delivery
“I found both the material and the delivery of the content to be particularly impressive.”
Lean Six Sigma Green Belt
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Anchal Parashar
28/02/2018
Manager – Process Excellence, British Telecom
Instructor Used Examples and Live Exercises Effectively
“What I liked best in the training was the way the instructor used examples and live exercises. My comment for Benchmark website is: Benchmark is the best institute to go to for understanding the Six Sigma methodology.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
B MANIKANDAN
28/02/2018
Assistant Manager – Process Excellence, British Telecom
Calculations Explained in Easier Way
“The course material and calculation methodologies were explained in an easier way. This approach made understanding the complex concepts much more manageable.”
Lean Six Sigma Black Belt
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Debakant Paikaray
28/02/2018
Manager, British Telecom
Awesome Content Well-Explained with Examples
“The content in the books is awesome and well-explained with examples. These resources were very helpful for reinforcing the training material.”
Lean Six Sigma Black Belt
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Gurpreet Singh
28/02/2018
PE Manager, British Telecom
Useful Examples for Each Exercise Provided
“The examples for each exercise were very useful. They provided practical applications of the concepts, making the learning process more effective.”
Lean Six Sigma Black Belt