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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Gagan R.D
10/07/2018
Team Leader – Project Co-ordination, JohnCrane Sealing Systems India Private Limited
Well-Structured Course with Logical Sequence
“I appreciated the course content and the way it was structured, as well as the logical sequence in which it was presented. This organization made the material easy to understand and follow.”
Lean Six Sigma Black Belt
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RAJESH S
10/07/2018
Assistant Manager, Kansai Nerolac Paints Limited
Excellent Content with Practical Workshops Provided
“The explanation about the course content with practical workshops was very good. Excellent training with good explanations and more practical work exercises to familiarize with concepts.”
Lean Six Sigma Black Belt
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Sarang Varma
10/07/2018
Manager, Amazon
Training Review: Appreciated Trainer’s Considerate Approach.
“I appreciated everything about the training. The trainer is very considerate and ensures everyone understands, regardless of their pace.”
Lean Six Sigma Black Belt
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Purvi Shah
01/07/2018
Manager, Teamglobal Logistics Private Limited
Effective practical approach over theory
“The practical approach rather than theory was very effective.”
Lean Six Sigma Green Belt
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C V SIVAPRASAD
01/07/2018
MANAGER STORES, Widex India Private Limited
Beneficial quizzes enhanced material understanding
“The quizzes were very beneficial for understanding the material.”
Lean Six Sigma Green Belt
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ADITYA KUMAR GUPTA
01/07/2018
Operation Manager, Alight Solutions
Gained Valuable and Extensive Knowledge
“The knowledge gained was extensive and valuable.”
Lean Six Sigma Green Belt
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MITHILESH SHARMA
01/07/2018
TEAM LEADER, Guardian World Health LLP
Illustrative Training on Statistical Analysis and Quality Tools Enhanced Understanding
“The statistical analysis and quality tools training were very illustrative and enabled me to understand and implement quality concepts and methods.”
Lean Six Sigma Green Belt