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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Sushil Patole
02/12/2018
Associate manager, Sutherland
Impressive Teaching Skills Conveyed Complex Ideas Clearly
“The teaching skills displayed during the training were impressive. The trainer’s ability to convey complex ideas in an understandable manner was very helpful.”
Lean Six Sigma Black Belt
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ANJANA SINGH
02/12/2018
Manager, Tata Communications
Smooth Course Flow and Minitab Work; Interesting and Easy to Understand
“The flow of the course and the work on Minitab were very smooth. The thoughtfully designed module made it interesting and easy to understand.”
Lean Six Sigma Black Belt
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Annie Clifford Alvares
02/12/2018
Assistant Quality Manager, CyberTech Systems and Software Limited
Solved Examples Were Very Illustrative
“The solved examples were very illustrative. They helped in applying theoretical knowledge to practical scenarios.”
Lean Six Sigma Black Belt
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Swati Sharma
02/12/2018
Business Analyst, MSCI
Outstanding Content and Methodology Covered Important Areas
“The course content and training methodology were both outstanding. Benchmark’s approach ensures that all important areas are covered comprehensively.”
Lean Six Sigma Black Belt
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Alo Sanyal
02/12/2018
Account Executive, Salesforce
Deeper Understanding of DMAIC Strengthened Foundations
“The training provided a deeper understanding of DMAIC and the concepts learned during the Green Belt course. This helped in strengthening my foundational knowledge.”
Lean Six Sigma Black Belt
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Bipin Vishnu Dabholkar
02/12/2018
Manager, SBI Life insurance
Comprehensive and Informative Course; Top-Notch Materials
“I found the course content to be very comprehensive and informative. Benchmark’s training materials are top-notch and well-organized.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Preeti Rekhi
02/12/2018
Manager, Vodafone
Detailed teaching with relevant examples and great engagement
“Each topic was taught with a lot of detailing and supported with relevant examples. Benchmark Six Sigma maintains great engagement and connectivity with participants through their forum platform.”
Lean Six Sigma Black Belt
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MITESH PILLAI
02/12/2018
Senior Manager, Cadila Healthcare
Exceptional Training Methodology and Content
“The training methodology and content were exceptional. Benchmark’s extensive course content and excellent training methods ensured a thorough understanding.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt