Your cart is currently empty!
Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
-
Ashish Mulajker
04/10/2019
Google
Improved Understanding of Tools with Practical Examples for Better ROI
“My understanding of tools and methods to improve existing processes has improved; practical examples and structured frameworks will help focus on critical topics like predictive operations for better ROI in daily operations.”
Lean Six Sigma Green Belt
-
Yash Andavilli
04/10/2019
Google
Coverage of Business Excellence Techniques for Effective Problem Solving
“Various business excellence techniques were covered, focusing on tools and methodologies to solve problems effectively.”
Lean Six Sigma Green Belt
-
Consistently Impressive Presentation Skills
The presenter maintained a high standard of delivery throughout the training, showcasing excellent presentation skills and clear communication.
Lean Six Sigma Green Belt
-
Eye-Opening Tools for Improvement
The DMAIC model, Mistake Proofing, and Graphical Visualization techniques were truly eye-opening. It’s remarkable how these tools can significantly enhance our current planning and project management practices.
LSS Yellow Belt/ Problem Solving
-
Exceptional Subject Delivery Style
The presenter demonstrated a fantastic approach to delivering and explaining the subject matter, making complex concepts easy to grasp and highly engaging.
Lean Six Sigma Green Belt
-
Useful Tools with Practical Examples
I really appreciated the tools introduced during the training, along with the practical examples that made their application clear and meaningful.
LSS Yellow Belt/ Problem Solving
-
Insightful and Practical SPC Training
The training was highly effective in deepening understanding of process variability and provided clear guidance on the practical use of SPC tools.
Lean Six Sigma Green Belt
-
Practical, Scalable Problem Solving
I learned how to prioritize effectively, even with limited or overwhelming data points, and how to plan scalable solutions across regions with varying nuances. The use cases discussed were highly relevant, making the session incredibly productive and insightful.
LSS Yellow Belt/ Problem Solving