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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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DEVANAND JANAKIRAMAN
25/06/2018
Senior Manager, Schneider Electric India Private Limited
Simple Explanation of Complex Tools Impressive at Benchmark
“The simple and easy way to understand the tools was very impressive. Benchmark is a great place to learn and understand complex concepts easily.”
Lean Six Sigma Black Belt
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Amrita Dhillon
25/06/2018
Project Manager, Hindustan Unilever
Extremely Useful Minitab Practice Sessions
“The Minitab practice sessions were extremely useful. They provided hands-on experience that was invaluable.”
Lean Six Sigma Black Belt
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Kiran Kavi
25/06/2018
Consultant, Atos India
Effective Six-Day Instructor-Led Six Sigma Training
“The instructor managed the sessions wonderfully for six days, providing all the necessary information. Benchmark Six Sigma is doing great in terms of instructor-led sessions and study material. Their blog and community help people from different industries share best practices and grow in Six Sigma.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
G Sreenivasulu Naidu
25/06/2018
Sr Manager, Autoliv India Private Limited
Training effective, sparked interest in statistics.
“The training methodology and the simple explanations of concepts were very effective. This session has sparked my interest in statistics, and I would like to pursue Black Belt projects to further my understanding.”
Lean Six Sigma Black Belt
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S. Anthony Samson
25/06/2018
Business Analyst, Cognizant
Exceptional Training Delivery with Structured Approach
“The delivery of training was exceptional. The structured approach and clear explanations greatly enhanced my learning experience.”
Lean Six Sigma Black Belt
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Rajeshwari Balaramaiah Gupta
25/06/2018
Warehouse associate, Schneider Electric India Private Limited
Engaging and Informative Training Activities
“The activities during the training were engaging and informative. However, I have no additional comments for the website.”
Lean Six Sigma Black Belt
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RAM KUMAR JORRIGALA
25/06/2018
Senior Team Leader, Factset Systems India Private Limited
Detailed and Well-Organized Course Material Enhanced Understanding
“The course material was very detailed and well-organized. It greatly contributed to my understanding and retention of the concepts.”
Lean Six Sigma Black Belt
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Shailendra Singh Gothra
25/06/2018
National Head – SCM, Future Supply Chains Limited
Insightful Training Highlighted Importance of Statistical Data
“The content of the training was very insightful. When I came to Benchmark, I thought it was just a certification I needed to go for, but the value statistical data brings made me realize the importance of a certification course and its impact on existing knowledge.”
Lean Six Sigma Black Belt




