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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Hrishikesh Joshi
16/06/2019
Project Manager, HDFC Bank
Well-Balanced Content and Duration with Comprehensive Coverage
“The content and duration of the course were very well-balanced. The structured approach ensured comprehensive coverage of all necessary topics.”
Lean Six Sigma Black Belt
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SIDDHARTH JAYARAJ MENON
16/06/2019
Assistant Manager, Mahindra Susten
Trainer Covered Topics with Examples Clearly
“The trainer covered every topic systematically with thorough examples and clear explanations. Mr. Parag is an amazing trainer, and the training for Black Belt was well-covered.”
Lean Six Sigma Black Belt
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Satyanand Upadhyay
16/06/2019
Deputy Manager, Axis Securities Limited
Training: Valuable tools and practical insights provided.
“The tools and the analytical understanding of the tools were very beneficial. The training not only provided a better understanding but also gave insights into practical problem-solving.”
Lean Six Sigma Black Belt
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Vartika Kulshreshtha
16/06/2019
Manager, Blue Dart Express Limited
Effective Examples in Practical Training
“The training examples were very effective. Benchmark’s training is highly practical and beneficial.”
Lean Six Sigma Black Belt
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Nilesh Harishchandra Padale
16/06/2019
Team Manager, Capita India Private Limited
Good Content Provided Comprehensive Overview
“The overall content of the training was good. It provided a comprehensive overview of the subject matter.”
Lean Six Sigma Black Belt
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Prinal Pankajakshan
16/06/2019
Process Expert, Maersk
Teaching with Example Data Was Effective
“The teaching with example data was very effective. It helped in understanding the concepts better through practical applications.”
Lean Six Sigma Black Belt
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Ankit Kumar Jain
16/06/2019
Head Domestic Utility, Mahindra Susten
Measure Phase Was Particularly Insightful
“The measure phase of the training was particularly insightful. It provided a thorough understanding of this critical aspect of Six Sigma.”
Lean Six Sigma Black Belt
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Naman Joshi
16/06/2019
Engineer, Mahindra Susten
DOE Section Was Particularly Informative
“The DOE section of the training was particularly informative. The detailed explanations made it easy to grasp.”
Lean Six Sigma Black Belt