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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Jaya Sivasankar
10/07/2018
Continuous Improvement Analyst, Allianz India
Thorough Training Offers Comprehensive Subject Understanding
“The duration and detailed coverage of all tools in the training were very helpful. The thorough approach ensured a comprehensive understanding of the subject.”
Lean Six Sigma Black Belt
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Nikhil H N
10/07/2018
Senior design engineer, General Motors Tech Center India
Practical Training Equipped Us with Necessary Project Tools
“I appreciated the approach of arming us with all the necessary tools to complete any type of project we may handle in the future. Benchmark’s training is very practical and helpful.”
Lean Six Sigma Black Belt
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Sneha Nagaraju
10/07/2018
Manager, HSBC
BB Methodologies Explained for Practical Use
“The clarity on how to use the BB methodologies in the firm was very helpful. The instructions were practical and easy to follow, making implementation straightforward.”
Lean Six Sigma Black Belt
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Sreevatsa Pannur
10/07/2018
Manager Ops, Amazon
Training Examples Enhanced Understanding and Practicality
“The examples provided during the training were very useful. They helped in understanding the concepts better and made the learning experience more practical.”
Lean Six Sigma Black Belt
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Ankit Bera
10/07/2018
Operations Manager, Amazon
Impressive Blend of Theory and Practice
“The depth and breadth of topics covered were impressive. Benchmark combines theoretical and hands-on experience very well.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
MANISH KUMAR
10/07/2018
DEPUTY MANAGER, JBM Ogihara Automotive India Limited
Engaging Discussions and Clear Explanations
“The discussion with all sectors, live examples, and interactive sessions were very engaging. The trainer’s clear explanations and perfect timing made it an enjoyable experience.”
Lean Six Sigma Black Belt
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Shib Sankar Banerjee
10/07/2018
Global EHS Manager, Amazon
Benchmark’s High Standard Encourages MBB Pursuit
“The presentation and practical examples provided by the instructor were excellent. Benchmark truly sets a high standard in course delivery and format. I’m looking forward to pursuing the MBB certification as well.”
Lean Six Sigma Black Belt
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Nayan Banerjee
10/07/2018
Risk Specialist/Program Manager, Amazon
Course Review: Appropriate Content, Excellent Trainer Competency
“The content was appropriate, and the trainer’s competency in clearing doubts and confusions was excellent. This course covered everything in detail and was very precise.”
Lean Six Sigma Black Belt