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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Alpana Singh
22/07/2018
Quality Analyst and OCIL, British Telecom
Useful Tools and Minitab Knowledge Shared
“The tools and Minitab knowledge shared during the training were very useful. It was a great training session.”
Lean Six Sigma Black Belt
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Savya Sachi Jain
22/07/2018
Operational Excellence Manager, Marico Limited.
DOE and MSA Covered In-Depth with Examples
“The training on DOE and fractional factorial was covered in depth with excellent examples, particularly on MSA. It wasn’t just about learning but applying the knowledge gained.”
Lean Six Sigma Black Belt
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SURESH N. VIRAS
22/07/2018
SENIOR MANAGER, Bhattad Group
Simple and Effective Teaching Method
“The teaching method was simple and effective. The depth and simplicity of the language used made it easy to understand.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Sneha Hirlekar
22/07/2018
Sr. Analyst, General Mills
Outstanding Trainers and Content Provided Thorough BB Understanding
“The trainers’ teaching skills, depth of knowledge, and course content were outstanding. The training provided a thorough understanding of black belt concepts.”
Lean Six Sigma Black Belt
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Laxmi Prakash
22/07/2018
Senior Consultant, Capgemini
Well-Managed Course Delivery Enhanced Learning
“The delivery, content, and flow of the course were very well managed. The content was apt for the course and enhanced the overall learning experience.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Akshay Mhatre
22/07/2018
Manager, Wipro
Helpful instructor guidance on fundamentals; clear sessions
The instructor’s guidance on the fundamentals was very helpful. The training sessions were clear and concise.
Lean Six Sigma Black Belt
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Richa Prakash Dwivedi
22/07/2018
Project Manager, Deutsche Bank
Detailed Explanations Made Benchmark the Best Institute
“The detailed explanation of concepts provided a deeper understanding. Benchmark is the best institute for GB and BB training.”
Lean Six Sigma Black Belt
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Akshay Upendra Salvi
22/07/2018
Group Manager, WNS Global Services
Clear, easy explanations enhanced concept grasp and application
The clarity and ease of explanation in the training were impressive. The approach made the concepts easy to grasp and apply.
Lean Six Sigma Black Belt