Your cart is currently empty!
Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
-
Himangshu Deka
27/09/2019
TL-Quality, HGS
Interactive Sessions Clarified Doubts Effectively
“The interactive sessions were very engaging. They provided an excellent opportunity to clarify doubts and deepen understanding.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Sanjeev Kumar Ozha
27/09/2019
Sr. Manager, Hinduja Global
Useful Content and Examples Improved Understanding
“The content and examples provided were very useful. They helped in understanding the concepts better.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Rakshit Arora
26/09/2019
Google
Client-First Approach Emphasized Importance of Defining Success Metrics
“A client-first approach in every problem-solving scenario highlighted how clearly defining success metrics can steer actions in the right direction.”
Lean Six Sigma Green Belt
-
Harpreet Kaur
26/09/2019
Google
Impressive Breadth of LSS Coverage in Two-Day Training
“The breadth of coverage for Lean Six Sigma was impressive; it was nicely packed into two days of training.”
Lean Six Sigma Green Belt
-
Richa Sharma
26/09/2019
Google
Clear and Concise Explanation of DMAIC Roadmap and LEAN Concepts
“I expected to learn about LEAN concepts and practical application scenarios in day-to-day work; I found the DMAIC roadmap particularly interesting, with each aspect explained clearly and concisely.”
Lean Six Sigma Green Belt
-
Neha Gupta
25/09/2019
Google
Theory-Application Connection Established; Improved Processes with Vendors
“Working closely with vendors, I was looking for ways to improve overall processes and bring in efficiency; the connection between theory and application was well established through examples.”
Lean Six Sigma Green Belt
-
Vitika Jain
25/09/2019
Google
Unique Presentation Style Simplified Concepts for Audience
“The presentation style was quite unique, and all the concepts were explained in a simplified manner to adapt to the audience.”
Lean Six Sigma Green Belt
-
Gagandeep Kaur
25/09/2019
Google
Relatable Concepts Influenced Existing Work Processes
“The concepts discussed were relatable to our current DM work streams, influencing our existing work processes.”
Lean Six Sigma Green Belt