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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Trainer’s Knowledge Commendable; Examples Accelerated Learning
“Trainer’s level of knowledge is commendable. Examples provided helped me in picking up faster. “
Lean Six Sigma Green Belt
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Knowledgeable Trainer Needs to Be More Polite
“Trainer is good in terms of knowledge but he need to be little more polite.”
Lean Six Sigma Green Belt
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Naveen Joseph.T.A
14/03/2021
Trainer’s Explanations Made Topics Easy to Understand
“I really had a good session with the trainer because the way he was explaining the topics was very impressive. I was able to catch up with with the topics explained very easily. “
Lean Six Sigma Green Belt
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Mayuri Shintre
14/03/2021
Manager – Business Excellence, Aditya Birla Capital
Meticulous organization, systematic schedule, professional execution.
“The session was meticulously organized, following a systematic schedule and executed with a high level of professionalism.”
Lean Six Sigma Black Belt
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Engaging Trainer Cleared Doubts with Perfect Examples
“The trainer was so engaging throughout the course and he had answers for every query. It never seemed like a rushing and doubts were cleared with perfect examples. All in all, I really enjoyed his guidance! “
Lean Six Sigma Green Belt
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Technically Sound Team Ensured Smooth, Enjoyable Experience
“The experience was enriched by the presence of a technically sound team and the smooth execution of processes, making it highly enjoyable.”
Lean Six Sigma Black Belt
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Excellent, interactive Lean Six Sigma training.
“I had a great experience with the Lean Six Sigma Black Belt Training Program provided by Benchmark. The training course content is very good and the classes are very much interactive. The trainer is highly knowledgeable and demonstrated all the concepts well.”
Lean Six Sigma Black Belt
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Course Provided Powerful Methods; Better Equipped to Manage Processes
“I feel better equipped to manage process/projects after completing the course. Course is informative and provide powerful methods. Trainer has good insights on the content and kept us engaged throughout. Thank you Benchmark Six Sigma”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt