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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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MANISH KUMAR
12/07/2021
Production System Lead, Bayer
Trainer Extended Session for Deeper Understanding
“The session was good as the trainer- The Trainer was not looking for finishing the session rather extended a day to go deeper and make the participants understand everything. Benchmark session was not the first time for me with very good faculty support every time.”
Hoshin Kanri Practitioner
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Mohamed Aamir Hussain
12/07/2021
Manager
Hoshin Kanri Course Unlocked Knowledge Treasure
“If you are looking for a treasure, a treasure of knowledge in the domain of Lean, Strategy and it’s implementation and Planning then the Hoshin Kanri Practitioner course by Benchmark SS is a no brained. The trainer was exceptional in the way he led the course gave real life examples from his extensive experience and made very pertinent points to the multiple facets and aspects of Strategic Planning and Implementation using Hoshin Kanri. Would strongly recommend this course for anyone looking to begin using Hoshin Kanri as a Strategic Planning and Implementation tool specially as in this course we learn by doing. Excellent course, excellent trainer definitely unlocked a treasure, and received the gift of knowledge that is Hoshin Kanri.”
Hoshin Kanri Practitioner
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Abilash Mohandas
12/07/2021
Head- Lean Operational Excellence, Bank Dhofar
Valuable Knowledge and Techniques via Assignment
“The course provided valuable knowledge and application of techniques through the course assignment.”
Hoshin Kanri Practitioner
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Nuno Miguel Marques Ribeiro
12/07/2021
Quality Engineer, Synopsys
Well-Organized Training Enhanced Lean Six Sigma Knowledge
“Very well organized and contributed effectively for my knowledge in Lean Six Sigma. “
Lean Six Sigma Green Belt
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Rajeev Kumar Yadav
11/07/2021
MANAGER, Ecom Express Private Limited
Intense and Process-Oriented Course with Helpful Faculty
“Very Intense and process oriented course with ample scope of practice and Knowledgeable and helpful facility .”
Lean Six Sigma Black Belt
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Great Experience with Experienced Faculty and Useful Material
“It was truly a great experience. The faculty was highly experienced, and the course material provided was very useful, ensuring a thorough understanding of the subject.”
Lean Six Sigma Green Belt
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Simple, well-explained content made complex topics accessible
“The content was simple and easy to understand. The concepts were well explained, ensuring that even complex topics were made accessible.”
Lean Six Sigma Green Belt
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Excellent interaction with knowledgeable trainer.
“Excellent interaction. Doubts were cleared immediately. The trainer was professional and very knowledgeable. Overall, I am happy that I chose Benchmark.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt