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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Captain (In) Harish Pillai ( Retd)
11/07/2021
Instructors at Benchmark among the best
“I would rate the quality of Instuctors at Benchmark as among the best in the industry . “
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Detailed Exam Information Would Be Helpful
“Yes detailed information about the exams such as number of questions, number of trials etc and what will happen just in case you don’t pass”
Lean Six Sigma Black Belt
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Innovative, Understandable, Effective, Practical Skill Training
“Innovative and easily understandable. The training was very effective, providing practical skills that can be applied immediately.”
Lean Six Sigma Green Belt
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Satisfied with Engaging Online Sessions
“Initially, I thought online sessions wouldn’t be interesting, but Mayank Gupta made the session very engaging. I am really satisfied.”
Lean Six Sigma Green Belt
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Kislay Kumar
11/07/2021
Manager, United Colors of Benetton
Seamless course; faculty resolves doubts
“Course structure is seamless and easy to understand. Well trained faculty to resolve the doubts.”
Lean Six Sigma Black Belt
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Business Excellence Weekend Program: Highly Recommended
“Very well structed weekend program, highly recommend it for people in the Business Excellence Field.”
Lean Six Sigma Black Belt
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Productive Learning Experience with Interactive Sessions
“I had a great learning experience. The sessions were interactive, and I gained valuable insights that will be beneficial in my professional life.”
Lean Six Sigma Green Belt




