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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Abilash Mohandas
12/07/2021
Head- Lean Operational Excellence, Bank Dhofar
Valuable Knowledge and Techniques via Assignment
“The course provided valuable knowledge and application of techniques through the course assignment.”
Hoshin Kanri Practitioner
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Nuno Miguel Marques Ribeiro
12/07/2021
Quality Engineer, Synopsys
Well-Organized Training Enhanced Lean Six Sigma Knowledge
“Very well organized and contributed effectively for my knowledge in Lean Six Sigma. “
Lean Six Sigma Green Belt
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Dhirendra Singh
12/07/2021
Senior Business Analyst, Ugam
Good module to define KPIs and track
“Overall good module to define KPI and track”
Hoshin Kanri Practitioner
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Great Experience with Experienced Faculty and Useful Material
“It was truly a great experience. The faculty was highly experienced, and the course material provided was very useful, ensuring a thorough understanding of the subject.”
Lean Six Sigma Green Belt
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Simple, well-explained content made complex topics accessible
“The content was simple and easy to understand. The concepts were well explained, ensuring that even complex topics were made accessible.”
Lean Six Sigma Green Belt
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Excellent interaction with knowledgeable trainer.
“Excellent interaction. Doubts were cleared immediately. The trainer was professional and very knowledgeable. Overall, I am happy that I chose Benchmark.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Interactive and Detailed Sessions on Six Sigma Tools
“Interactive and detailed sessions…learnt lot about different six sigma tools, techniques and their practical approach…Practical application examples and excellent explanations made the learning realistic and Easy as Breeze!!”
Lean Six Sigma Black Belt
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Useful course with Lean Six Sigma insights
“The course is very much useful with getting great insights of Lean six sigma with great explanation.”
Lean Six Sigma Black Belt