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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Informative Training with Quizzes and Doubt Clearing
“The training was informative with regular quizzes and doubt-clearing sessions at the end. Very interactive and helpful, providing a comprehensive understanding of the material.”
Lean Six Sigma Green Belt
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Great experience; clear and productive trainer explanations
“I had a great experience. The trainer explained every concept clearly, and each session was very productive.”
Lean Six Sigma Green Belt
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Holistic & Insightful RPA Training
The RPA session was highly informative, covering not just the technical aspects of UiPath but also guiding on requirement assessment, validation, and optimal solution approaches.
Strategic RPA Practitioner
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Excellent Training by Good Trainer
“Raman is a very good trainer. The training was excellent.”
Lean Six Sigma Green Belt
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Essential RPA Training for Industry
An outstanding training program, highly relevant to the current trends in manufacturing and service industries. The trainer was truly exceptional!
Strategic RPA Practitioner
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Grateful for VK Sir; MBB Course Added Value
Thank you VK Sir for your guidance and support, this MBB course had 7 competencies, each one was unique and were power packed with examples and demonstration. I enjoyed my learning with all examples, team exercises and industry-wise case study. It’s a value add to my knowledge and career growth.
Business Excellence Master Black Belt
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Creativity and Innovation Training Changes Perspective.
“Creativity and Innovation Practitioner session helps me to think differently. My previous thought was that we could not teach others in the title “Creativity and Innovation”. We have a methodology to learn the title. This is amazing. TRIZ metric excel is fantastic. Thank you! esp. VK.”
Creativity and Innovation Practitioner
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VINOD JEBA AZIR
09/08/2021
Senior Process Improvement Analyst, Gulf Aluminium Rolling Mill
Learned Innovative Tool Through Effective Sessions; Kudos to VK for Teaching Skills
“A very useful and innovative tool learnt through effective and interactive sessions. Enjoyed contributions from the team bringing new perspectives. Kudos to the mentor VK for his patience and teaching skills. Time to put the tool to use.”
Creativity and Innovation Practitioner