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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Sai Kotari
27/02/2022
Quality Controller, TR Chadha & Co LLP
Excellent, easy-to-understand training with practical implementation
“Excellent training yet again, easy to understand and practical ways of implementation”
Agile Leadership Practitioner
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Sahil Anand
27/02/2022
Quality Controller, TRC
Great session; truly an eye-opener
“An eye opener for me. It was indeed a great session.”
Agile Leadership Practitioner
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Sanchita Roy
27/02/2022
Senior Manager, Tata Consultancy Services
Thought-provoking session with assignments
“A good session with several assignments. It generates a lot of thoughts.”
Agile Leadership Practitioner
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Kiran Kumar Gadhamsetty,
27/02/2022
Senior Manager, Woundtech Innovative Healthcare
Agile leadership principles in CI
“Use of Agile leadership principles in CI discipline gives the best returns!!!”
Agile Leadership Practitioner
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Santhosh BK
27/02/2022
Manager – Delivery Excellence, MPhasis
Relevant Discussions; Team Exercises Strengthened Learning
“Many approached discussion that is relevant for the VUCA world for the Leader/Manager. Team exercises on Miro emphasized and strengthened the learnings of the session.”
Agile Leadership Practitioner
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Exceptional MBB Learning Experience
Thrilled to gain in-depth insights into the Master Black Belt with Benchmark Six Sigma. Heartfelt thanks to VK sir for delivering such an engaging, practical, and enriching learning experience.
Business Excellence Master Black Belt
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Well-conducted RPA session; must-attend
“A well-conducted session with real hand experience of a market tool. Must attend for those just entering the RPA world.”
Strategic RPA Practitioner
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Crystal-Clear RPA Concepts
The training provided a clear and thorough understanding of RPA concepts, making learning effortless and effective!
Strategic RPA Practitioner