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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Amazing session on lean applications
“Amazing session, got a lot of clarity from VK Sir, Understood application of lean across multiple industries. Thanks VK sir for being so generous in explaining the concepts in detail.”
Lean Practitioner and Lean Guide
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Lean Practitioner Program Provided Real Examples of Lean Tools
“Lean Practitioner and Guide is a good program to join because we got to know the various lean tools and lean practices in the manufacturing and service sectors with examples. Books give knowledge but attending the course gave an insight to what the lean terms mean in an actual industrial scenario.”
Lean Practitioner and Lean Guide
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Applicability in Manufacturing and Service Industries
“Very clearly explained how it is applicable for both the manufacturing and service industries with appropriate examples.”
Lean Practitioner and Lean Guide
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Anil Kashyap
13/09/2021
AGM, Piaggio Vehicles
LPLG Program Summarized Lean Implementation Effectively
“Good Insight, LPLG is a great program post LSSBB to summarize and understand the way forward for Lean implementation.”
Lean Practitioner and Lean Guide
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VK Is an Outstanding Trainer with Clearly Explained Concepts
“VK is an outstanding trainer. Every concept was clearly explained and well understood. The contents are also highly aligning to meet current market demand.”
Lean Practitioner and Lean Guide
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Basavaraju.N
12/09/2021
QUALITY MANAGER, TVS Electronics
Course 5 was impeccable and clear
“Every aspect during Course 5 was impeccable and crystal clear.”
Lean Six Sigma Black Belt
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Benchmark’s Exemplary Teaching Method
“The teaching method employed at Benchmark Six Sigma is exemplary.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Enriching and Insightful Experience with Benchmark
“My experience with Benchmark Six Sigma was truly enriching and insightful.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt