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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Well-structured content delivered clear viewpoints
“The training content was very well structured and delivered seamlessly. It provided clear viewpoints, even on basic topics.”
Lean Six Sigma Green Belt
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Improve with More Live Interaction
“More live interaction would be beneficial, although everything else was perfect.”
Lean Six Sigma Green Belt
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Awesome Training Learned a Lot from Basics
“The training was awesome. I learned a lot from the basic level.”
Lean Six Sigma Green Belt
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Benchmark Six Sigma GB: Comprehensive Course with Expert Guidance
“Benchmark Six Sigma GB has an all-inclusive course with detailed material and examples. I had an amazing learning experience with LSS expert. Thank you for all the guidance.”
Lean Six Sigma Green Belt
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Preeta Karthik
14/08/2022
Deputy Manager-Customer Service, Computer Age Management Services (CAMS)
Clear Concepts by Trainer; Schedule Adjustment Suggested
“I am very happy with the trainer. He made the concepts very clear. However, the final session should be conducted at least a week before the exam, as two days before the exam is not sufficient for preparation. Apart from this, everything was good.”
Lean Six Sigma Green Belt
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Effective Exercises Relate to Real-Life Problems
“The great material and relevant exercises helped me relate to real-life problems effectively.”
Lean Six Sigma Green Belt
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Lakshmikanth Raman
09/08/2022
Delivery Assurance Manager-Quality & Process, NTT Data Global Delivery Services
VK Explained Concepts Well; Helpful for Projects
“VK was explaining the concepts well. It is really helpful to use it while working on projects. Thank you.”
Design Thinking Practitioner